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Quality Assistant Home Care

Requisition ID:

21158227

Business Unit:

Hartford HealthCare at Home

Location:

Wethersfield, CT

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Description

Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details:

Basic Purpose of the Position:

 

Provide assistance coordinating Agency-wide Quality Management, Education and Training, Utilization Review, and Case Management initiatives

 

In general, most of the time will be spent in the following activities:

 

-Assists with coordination of orientation and in-service education programs Agency wide

 

-Coordinates preparation of Quality Audits, Statistical Outcome Reports, annual Program evaluation.

 

-Coordinates, attends and records minutes as needed

           

-Prepares and updates clinical policies and clinical policy manuals and other department related manuals.

 

-Assists with accreditation process and regulatory surveys.

 

-Assists with accreditation including telephone contact, correspondence, preparation of materials relating to accreditation, coordination of educational sessions and on-site surveys.

 

-Coordinates, mails and processes surveys related to customer satisfaction.

 

-Organizes and tracks concern forms and client incident reports throughout the Agency.

 

 

-Produces quarterly summary QA reports.

 

In addition, the position involves other duties such as:

 

 Will actively participate in the performance improvement process known as H3W.

 Performs other duties as assigned

Qualifications

QUALIFICATIONS:

Education: High School diploma or equivalent; one year of college or business school preferred.

 

Experience: Three years of administrative/secretarial experience

 

Skills: Computer literate; spreadsheets, graphs and charts; proofreading, language and mathematical skills; telephone skills.

 
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