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Manager - Laboratory Services

Requisition ID:


Business Unit:

Windham Hospital


Willimantic, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details:

Work where every moment matters. 
Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here.  We invite you to become part of Connecticut’s most comprehensive healthcare network. 
For more than 75 years, Windham Hospital has treated patients with the latest high-tech equipment, operated by some of the most skilled and compassionate medical professionals available. We seek to meet the total healthcare needs of people from throughout Northeastern Connecticut. Our staff members are proud to live and work in this area, and are committed to providing quality healthcare to our community.

Provides managerial oversight for all sections (Chemistry, Hematology, Blood Bank, Microbiology, Phlebotomy, Anatomic Pathology, QA) of the clinical laboratory and may supervise one section of the laboratory. Oversees operational and technical activities within all sections listed.  Works closely with the Regional Laboratory Director, Medical Director, and laboratory supervisory team to formulate section activities, modify and implement test procedures and policies, and maintain adherence to all regulatory (TJC, C AP, CLIA) regulations for the general lab as well as for their designated section. Acts as the laboratory resource for hospital staff (e.g. physicians, nursing, etc.). Participates in the planning and execution of department projects and annual improvement priorities relative to the Balanced Scorecard Initiatives. Assists the Regional Director in the development and adherence to the departmental budgets (salary, non-salary, revenue). 


Education: Bachelor's degree in one of the physical, chemical, or biological sciences. Bachelor's of Science in Medical Technology/Clinical Laboratory Sciences is preferred.

Experience:  Five (5) of clinical laboratory experience with an additional two (2) to four (4) years of clinical laboratory supervisory or management experience.  Five (5) or more years of clinical laboratory supervisory or management experience is preferred.

Licensure, Certification, Registration: ASCP (MT, MLS) required.

Knowledge, Skills and Ability Requirements:

•    Proficient computer skills (e.g. email, Microsoft WORD, EXCEL, POWER POINT)

•    Must possess a working knowledge of overall laboratory operations.

•    Ability to work collaboratively with other departments/department leaders/Administration

•    Ability to handle multiple tasks/priorities; ability to prioritize daily work

•    Capable of providing an outstanding customer service experience for patients and staff

We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.

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