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Clinical Practice Transformation Specialist ( RN) - Continuous Improvement

Requisition ID:


Business Unit:

Hartford HealthCare Medical Group


Wethersfield, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details: monday-friday

Work where every moment matters.

Every day, almost 20,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. 
Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.

Job Description

The Clinical Practice Transformation Specialist provides support to providers and other clinicians directly in ambulatory settings; is responsible for ensuring clinician comfort and adoption of the Electronic Health Record system(s).
Under the direction of the Manager Clinical Transformation the Transformation Specialist travels to primary care and specialty practice offices to analyze workflow, system functionality, standard practice protocols and daily processes. Drives process improvement through reduction in practice variation, improved patient access, linkage and maintenance of patient records, patient engagement, registration, scheduling, dashboard reporting and sound practice fiscal management. Collaborates with multiple care providers and ancillary care providers across the system to seek clarification of care provided, understand treatment rationale and explore practice alternatives. Promotes opportunity for standardization, cost efficiency and improved patient and practice outcomes. 
Function as a subject matter expert and liaison between clinicians, business owners and build team to design solutions
Participating in providing “at the elbow” support in real time.
Troubleshoot and work with the appropriate teams to develop resolution for issues that are identified
Lead initiatives to optimize the system functionality and workflow processes using LEAN processes
Understand application requirements from clinical, quality, regulatory, and operational perspectives
Monitor and report on system implementation and track progress towards reaching goals and outcomes
This position requires successful completion of Epic Training.
Position will require travel between hospitals, and/or ambulatory clinics
Position may require participating in meetings outside of normal business hours including occasional evenings and/or weekend; coverage during go-live events required.


Current Licensed Registered Nurse in State of CT 
Bachelor’s degree or equivalent knowledge and skills obtained through a combination of education, training, and work experience gained from a HealthCare environment required. 
This position requires successful completion of Epic Training.
At least five (5) years relevant experience in a challenging healthcare environment is required.  Experience in utilizing clinical information systems in an ambulatory care setting strongly preferred.  Knowledge of Healthcare Systems and clinical practice protocols of patient care, disease management, diagnostic tests and medical procedures.  Strong analytical ability to examine process and drive process improvement to achieve strategic patient care and improved practice management and revenue outcomes. 
Strong verbal and written English language.
Ability to influence others within the matrix project team as well as within the clinical patient care team.
We take great care of careers. 
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is you

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