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Lead Receptionist Scheduler - Radiology

Requisition ID:


Business Unit:

Windham Hospital


Willimantic, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details: Monday - Friday, 7:00am-3:30pm, rotating holidays

Work where every moment matters. 
Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here.  We invite you to become part of Connecticut’s most comprehensive healthcare network. 
For more than 75 years, Windham Hospital has treated patients with the latest high-tech equipment, operated by some of the most skilled and compassionate medical professionals available. We seek to meet the total healthcare needs of people from throughout Northeastern Connecticut. Our staff members are proud to live and work in this area, and are committed to providing quality healthcare to our community.

Under the direction of the East Region Diagnostic Imaging Scheduling Supervisor, the incumbent is responsible to perform a wide variety of duties to include coordination of support staff workflow, scheduling and coordinating patient procedures for Radiology, Cardiology and Pulmonary Rehabilitation according to department protocols, while ensuring an environment which promotes a positive patient experience.   


Education: High school diploma or equivalent required. Computer skills required. Associates Degree or equivalent combination of education and experience.  Advanced computer skills preferred.

Experience Two (2) years’ experience in a hospital or health care related field. Three to 5 years’ experience in a hospital or health care related field, preferably radiology preferred. 

Language Skills: Bilingual English - Spanish preferred

Knowledge, Skills and Ability Requirements:
Excellent interpersonal and communication skills with ability to make independent decisions within his/her area of responsibility.  Strong analytical skills. Good verbal skills in the English language required daily.  Excellent telephone skills required.  Ability to learn use of all equipment necessary to perform job.  Excellent PC skills including word processing and data entry required.  Ability to adapt in fast paced, stressful environment. Working knowledge of medical terminology to include diagnosis/CPT codes. Accurate grammar, spelling and punctuation skills necessary. Work is performed in accordance with instruction and procedures, but requires the ability to recognize problem situations and refer them to the appropriate staff member. 

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.

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