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Workforce Analyst

Requisition ID:


Business Unit:

Hartford HealthCare Corp.


New Britain, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details: Monday-Friday

Work where every moment matters.

Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here.  We invite you to become part of Connecticut’s most comprehensive healthcare network.

The story of Hartford HealthCare is the story of transformation – from a handful of disconnected organizations a decade ago to a unified system with a shared, value-based culture of accountability and innovation.  The healthcare landscape has become highly competitive, with new players and disruptive technology and we are working to expand and create our system’s organizational, leadership, cultural, and talent capabilities to ensure Hartford HealthCare will always be the first choice of the people we serve.

The Workforce Analyst is responsible for initiating, planning and managing a portfolio of projects through to successful implementation including system-wide dashboards. Contributes to the effective identifications of areas of improvement in data gathering and analysis, new and innovative combinations and correlates. Participates in the design, development and on-going production support of the department's own information systems which may integrate throughout the enterprise to provide business solutions to customers which will improve the effectiveness and efficiency of the department’s labor strategy. Responsibilities include but, are not limited to the following:

  • Analyzes customer needs and prepares complex programs according to specifications. Designs, codes, tests, de-bugs and documents programs across an integrated system to enable customer to meet long and short-term business objectives.      
  • Generates insights from data to make recommendations, drive strategy and measure effectiveness of programs.
  • Acts as highest-level technical support addressing problems of systems integration compatibility on multiple platforms. May lead diverse development team in design of highly complex software systems.
  • Applies systems and technical knowledge in evaluating and implementing operational changes and solving customer production problems in a timely manner.          
  • Balances the concerns and request of customers with available resources by leveraging information, services, tools and resources in order to delivers outstanding customer service through direct engagement, helping to clearly identify goals and objectives, prioritize needs and requests.
  • Evaluates and compares vendor software solutions by analyzing their open system capabilities and evaluating overall effectiveness of meeting customer functional requirements.        
  • Works effectively as a team member within and across project teams and departments by sharing resources, information, services, tools and ideas ensuring all outcomes and deliverables meet organizational goals.
  • Develops and maintains knowledge and understanding of customer requirements in order to make cost effective and efficient recommendations based on data.
  • Develop educational activities, resource guides, and other tools using adult learning principles.
  • Educate employees and leadership about data use and interpretation through training, reference guides and presentations.



  • BA or BS degree is required


  •  2-3 years’ experience with workforce business development in a healthcare environment
  • Experience with visualization platforms (Tableau or Power BI) Strongly preferred

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

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