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Licensed Practical Nurse (LPN) - Diabetes Education

Requisition ID:


Business Unit:

New Britain General


New Britain, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details: Monday- Friday 8-4:30

Work where every moment matters.
Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here.  We invite you to become part of Connecticut’s most comprehensive healthcare network. 

 The Hospital of Central Connecticut is an acute-care community teaching hospital, we provide comprehensive inpatient and outpatient services in general medicine and surgery, as well as a wide variety of specialties. Staffed by our talented team of leading professionals, The Hospital of Central Connecticut provides a wide array of services throughout the region, caring for patients from birth through the end of life.

Job Summary: Reporting to the Practice Manager, the LPN performs a variety of telephone triage and clinical functions. Spanish speaking preferred.


Performs telephone triage and related functions for office

  • Retrieves patient phone calls
  • Triages incoming patient phone calls
  • Schedules emergent appointments as needed
  • Secures prior authorizations

Monitors selected aspects of patient assessments

  • Observes patients’ general condition
  • Reviews medical history with patients
  • Teaches patients glucose monitoring, insulin injections, insulin pens and finger sticks
  • Administers injections per direction of physician

Maintains a safe and therapeutic environment for patients 

  • Maintains a clean and orderly patient area
  • Utilizes universal precautions
  • Utilizes proper body mechanics in lifting and moving patients
  • Maintains treatment room in a clean and orderly condition
  • Provides for physical safety of patient
  • Safely utilizes hazardous material and maintains biomedical waste procedure

Maintains equipment & supplies

  • Maintains inventory control of equipment and supplies in cost effective manner
  • Obtains equipment and supplies as needed
  • Cleans equipment and/or disposes of solid linen, sharps per OSHA requirements

Documents according to guidelines

  • Uses appropriate medical terminology
  • Documents appropriately in the Electronic Medical Record, medication refills, samples and requests including new prescriptions and changes on existing prescriptions.  Accurately documents the nature of illnesses or patient queries into the Electronic Medical Records message center.

Maintains effective interpersonal relationships and assumes responsibility and accountability for development

  • Utilizes effective communication skills
  • Collects accurate information from patient/family and relays information in a timely manner
  • Maintains patient confidentiality
  • Seeks assistance when needed and accepts change as a result of feedback



Minimum Qualifications: Current CT LPN license required.

Critical Success Factors: 1-2 years of physician or medical office experience preferred.  Knowledge of diabetes management, ICD-10 and CPT coding preferred.  Understanding and previous experience with basic medical equipment preferred.  (I.e. EKG equipment, BP cuffs Scales, etc.)  Communication skills.  Ability to utilize universal precautions when treating patients as needed.  Ability to remain calm and focused on patients’ needs in a stressful environment.  Demonstrated sensitivity, knowledge of universal precautions, ability to work independently, and team player.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.

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