Hartford HealthCare Medical Group Specialists
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DescriptionJob Schedule: Full Time
Work where every moment matters.
Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.
Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.
Works in a customer service capacity providing administrative and clerical support to patients and customers in an outpatient clinic and/or medical office setting.
• Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
• Provides general office and clerical support to assigned out-patient/medical office.
• Understanding of different insurance carriers and plans. Obtains financial and communicates financial obligation to patients.
• Accurate data entry skills and proficiency with PC.
• Excellent communication and customer service skills.
• Manage claims holding due to coding or registration errors.
• Assists with treatments ordered by physician as supervised by physician or registered nurse. Performs select clinical duties.
• Interviews patients, measures vital signs, and records information on patients' charts. Prepares treatment rooms for examination of patients.
• Performs basic clerical duties including answering the phone, maintaining records, and filing.
• Performs basic materials management functions to include ordering and stocking of supplies. Assists with maintaining a clean and orderly environment.
• Responsible for performing such duties as phlebotomy, patient scheduling, EKG's, collection of specimens, taking vital signs and assisting physicians or other providers under the direction and supervision of a Registered Nurse.
• Assists with clerical functions to facilitate departmental operations including answering phone and scheduling patients and processing orders.
• Responsible for maintenance of supplies, equipment, stocking exam rooms and monitoring environment.
• Other Duties as assigned
High School graduate or equivalent preferred.
Diploma from an accredited Medical Assistant program and/or Medical Assistant Certification required (CMA,CCMA, RMA ). (An active CNA, EMT, Paramedic or Medic Certification may also be considered)
1 Year of Medical office experience preferred.
Epic Experience preferred.
Must possess effective communication skills. Competency in basic medical assisting skills. Including, rooming patients, assisting provider with exams, performing hearing tests, answering phones, scheduling appointments and surgeries. Strong working knowledge of medical terminology. Strong computer skills including solid working knowledge of Microsoft Office software. Experience with medical software preferred. Positive, customer-focused approach, with commitment to providing excellent patient care. Proven ability to work effectively in a team environment. Excellent written and verbal communication skills. Strong organization skills and attention to detail
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.