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Ambassador Coordinator / Volunteer Services

Requisition ID:

20159125

Business Unit:

New Britain General

Location:

New Britain, CT

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Description

Job Schedule: Part Time
Standard Hours: 30
Job Shift: Shift 2
Shift Details: 2pm - 8pm

Work where every moment matters.

Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.

The Hospital of Central Connecticut is an acute-care community teaching hospital, we provide comprehensive inpatient and outpatient services in general medicine and surgery, as well as a wide variety of specialties. Staffed by our talented team of leading professionals, The Hospital of Central Connecticut provides a wide array of services throughout the region, caring for patients from birth through the end of life.


Duties 

Reporting to the Director of Volunteer Services, the Ambassador Coordinator acts as an advocate and liaison for patients and visitors at the time of arrival by greeting guests in a prompt, caring and courteous manner, providing directions or escorting guests to requested areas of the hospital. The Ambassador Coordinator supervises volunteer ambassadors and escorts in the routine performance of their duties.

Qualifications

Education Requirements

  • HS Diploma.

Minimum Requirements

  • Exceptional customer service skills.
  • Knowledge of the hospital locations and services.
  • Computer skills required, including basic knowledge of MS Word/Excel.
  • Bilingual English/Spanish or English/Polish is preferred.
 
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