Description

Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details: Day shift with rotating weekend coverage

Work where every moment matters.
 
Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here.  We invite you to become part of Connecticut’s most comprehensive healthcare network as a Tele-monitor Registered Nurse. 

 

Hartford HealthCare at Home, the largest provider of homecare services in Connecticut, has been fulfilling our mission for more than 115 years.  Our Person-Centered Care Model allows our employees to learn and grow within our organization, all while providing integrated support to the patient.  As part of Hartford HealthCare, we leverage cutting edge technology to provide quality care in our client’s home.  Most importantly, our employees are appreciated for the real differences they make in both the lives of their clients and their clients’ families.

 

Basic Purpose of the Position:

Current and valid RN license

 

Coordinates communication between contracted monitoring company and clinical staff.  

 

In general, most of the time will be spent in the following activities:

 

Distributing clinical and non-clinical information from monitoring company to appropriate clinical teams, managers and staff

 

Documents in electronic medical record, calls, case conference, clinical notes related to patient’s care and TM service

 

Collaborates installations, troubleshoots and discharge of patients with the Tele-monitor assistants :

1. Reviews daily task assignments for Installations/TS/Discharge of patients
2. Reviews Patient’s medical record for orders/parameters for TM services

 Conferences with Case manager/ MD office regarding TM services

 

Coordination of email/voicemail alerts from contracted monitoring company.

          

Reviews Life Stream daily:

1. Identify High risk patients requiring  conference with case manager based on high alert frequency related to parameter settings/patient reporting of problems
2. Investigate reason for high frequency of empty packet alerts for patients
3. Check on suspension of TM monitoring if reported/noted greater than 3 days           

          

Collection of weekly deployment data, re-hospitalizations of TM patients reports, other metrics as assigned to Quality

 

Participates in any investigations/reviews of adverse outcomes for TM patients

Actively participates in the improvement process known as H3W to identify TM service line needs and development.

 

Performs other duties as assigned

Qualifications

 

Licensure: Current and Valid RN license

Valid CT drivers license & good driving history

 

Education: High school diploma or GED required; and successful completion of a CT state approved Licensed RN preferred

 

Experience: Computer skills including but not limited to Outlook, Microsoft Word and Excel. Excellent organizational and time management skills. Ability to provide excellent customer service.

We take great care of careers.

 

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.