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Bilingual Medical Assistant (MA) / Community Care Center

Requisition ID:


Business Unit:

Hartford Hospital


Hartford, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details: Mon - Fri 8 AM - 4:30 PM

Work where every moment matters.

Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Hartford Hospital is one of the largest and most respected teaching hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise and new treatment options their patients require, they turn to us.

The Community Care Clinic (CCC) is located at 79 Retreat St. on the third floor of the Brownstone building of Hartford Hospital. CCC clinic has close to 3,000 patient visits annually with an average of 20 patients per day. The Division of Infectious Diseases provides inpatient and outpatient consultation regarding the diagnosis and management of all types of infectious diseases. The service is supported by outstanding clinical diagnostics laboratories, which provide state-of-the-art techniques for rapid diagnosis of infectious diseases. Our staff of providers, Psychiatry, fellows, Psych Residents, social worker, Nutritionist, Pharmacy Liaison, APRNs, RNs, MA/MAAs, a Case Manager and a Data Manager who provides compassionate care, excellence in teaching and investigations in clinical and laboratory research. CCC is Ryan White funded. 75% are bilingual with Spanish being their primary language. 80% of our patients have Health coverage under Medicaid. Our specialists are skilled at treating many infectious condition, including: Conditions such as HIV infection, Hepatitis, fever of unknown origin, recurrent infections or rashes of unknown type or origin, Influenza, Opportunistic infections in patients who are immunosuppressed due to acquired or congenital immunodeficiency, transplant or other medical condition. CCC guides patients through the health system, including appropriate referrals for services to other health professionals.

Job Summary:

Under the supervision of a Registered Nurse and/or Physician, the Medical Assistant performs delegated functions as a member of the patient care team to provide a variety of multi-skilled services. These activities contribute to meeting the health care, safety and comfort needs of patients, and are performed in accordance with all existing regulatory, state and company standards, policies and procedures. The Medical Assistant will be primarily responsible for the rooming of patients, obtaining vital signs, assisting the physician or Nurse Practitioner in performing gynecologic examinations, minor surgical procedures, phlebotomy, obtaining pre-certification and pre-authorizations for surgeries and specialized testing. The Medical Assistant will be responsible to cover the front administrative office when needed and will be required to answer phones, schedule appointments, sign in and discharge patients, copying and faxing as necessary. Reports to the assigned supervisor.


• Bilingual Spanish required.
• High School graduate or equivalent required. Diploma from an accredited medical assistant program or Medical Assistant Certification required.
• CPR certified (or validation within 3 months of hire)
Must be capable and willing to cover administrative front office staff depending on the department’s needs: scheduling appointments, answering telephones, signing in and discharging patients, copying and faxing
Knowledge of computer systems: Microsoft Office, IDX, Allscripts a plus.
• This position is located within a busy outpatient ambulatory care clinic setting. Must be able to multitask, possess outstanding communication and follow up skills

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

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