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DescriptionJob Schedule: Full Time
Work where every moment matters.
Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.
Join us at The Hartford Healthcare Cancer Institute as we live our values every day. As part of Hartford HealthCare we create a better future for healthcare in Connecticut and beyond. By embodying these values we have become nationally respected for patient care and most trusted for personalized coordinated care. Come be part of something special!
The Hartford HealthCare Cancer Institute (HHC CI) is a certified member of the Memorial Sloan Kettering (MSK) Cancer Alliance. Through the bi-directional collaboration facilitated by this partnership, community providers are better positioned to provide state-of-the-art, evidence-based cancer care to improve the lives of cancer patients. Together, the Hartford Healthcare Cancer Institute and Memorial Sloan Kettering are staying ahead of cancer.
The Hartford HealthCare Cancer Institute focuses on offering our cancer patients an unparalleled network of coordinated services– all under one roof. Our system of care includes a truly integrated team with the most talented, experienced, and compassionate caregivers and physicians, backed by the latest cutting-edge technology.
The Medical Administrative Associate is responsible for full range of administrative support in a medical office setting providing duties from scheduling appointments, calling pharmacies, billing patients and verifying precertification’s to triaging phone calls from patients, physicians and insurance companies, while maintaining patient and business confidentiality to ensure that the needs of patient are met. Responsibilities include but, are not limited to the following:
• Verifying Chemotherapy treatment appointments requiring pre-authorizations from insurers have been appropriately authorized.
• Work collaboratively with schedulers, technologists, supervisors, Admitting and Patient Accounts staff, Nurses, Pharmacy, referring physician’s offices and insurance company representatives to aid reimbursement for Chemotherapy treatments.
• Follow up on any questions from Patient Accounts regarding pre-authorization and responds in a timely manner with the appropriate information to support reimbursement. As well as investigates and rectify any denials that may come through.
• Cross-training to verify that Radiology exams requiring pre-authorization from insurers have been appropriately authorized.
Qualifications• High School Diploma required.