Description

Job Summary

Public Safety Officers serve as front line guardians to the Hartford HealthCare Community by providing customer service and ensuring our environments are safe, secure and more prepared for all of our patients, visitors, colleagues, clinicians and physicians. Public Safety Officers are equipped to prevent hazardous situations with their presence, respond and manage hazardous and emergency situations and provide support and resources when situations are successfully managed. 

·       Provides professional, customer service focused assistance to the HHC Community including patients, visitors, families, colleagues, clinicians, physicians, and the first responder community, among others.

·       Patrols and rounds facility to identify concerning activity, safety concerns or other problems. May be assigned to fixed areas to check credentials, provide information or directions. When assigned to mobile patrols, operates vehicles in a safe manner complying with all traffic and safety rules.

·       Provides a timely response, uses problem solving to take appropriate action to manage and investigate security incidents and hazards.

·       Maintain current knowledge of instructions, policies and procedures and performs work in accordance with these guidelines.

·       Shares information with other Public Safety Officers, maintains accurate activity logs and completes reports and documentation.

·       Partners with law enforcement and other first responders when circumstances warrant.

·       Informs supervisor or other leadership of unusual situations and request additional assistance as needed. 

·       Completes other duties as assigned.

Qualifications

Required Credential(s):

• Valid Connecticut Driver’s License 
• High school diploma/GED 
• Valid State of Connecticut Guard Card 

Work Experience:

• Minimum 1 year security experience preferred
• MOAB certification preferred, but will be provided within first year of employment
• Basic CPR and First Aid

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.