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Mobile Crisis Clinician OnCall (LCSW, LPC, LMFT) - Mobile Crisis

Requisition ID:


Business Unit:



Meriden, CT

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Job Schedule: Per Diem
Standard Hours: 1
Job Shift: Shift 3
Shift Details: 3rd shift on-call mobile crisis coverage

Work where every moment matters.

Every day, over 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Rushford Center, one of Connecticut’s leading providers of addiction and mental health services, is nationally recognized for delivering outstanding prevention, treatment and recovery programs. We offer a wide range of programs including Acute Care and Evaluation, Residential Addiction Treatment, Individual, Group & Family Therapy, Intensive Outpatient programs and Community Support Programs. Through the passion of our specialists, we continue to treat every patient with care, compassion and respect, while providing affordable and accessible services.

Job Summary

This position provides night shift coverage and response to calls coming through the 211 crisis hotline.

Job Responsibilities

  1. Obtains and ensures accurate completion of paperwork related to the call including but not limited to crisis assessment, 211 documentation, releases of information, demographics information, and DHMAS required data (Department of Drug & Alcohol Programs - DDaP) forms by 10 a.m. the day following the call. 
  2. Provide telephone triage for behavioral health crisis calls during the on-call hours.
  3. Along with the on call Mental Health Counselor, responds to requests for behavioral health assessments, in community locations, typically within 45 minutes of the request for services to providing behavioral health interventions and de-escalation to individuals aged 18+ and families in crisis. Assessments should include mental status exam, diagnostic consistent with DSM 5, clinical formulation, disposition, and any other relevant clinical information.
  4. Coordinate with on-call mental health worker to share relevant information for any mobile calls and to co-respond to the call.
  5. Provide initial crisis intervention services to individuals in need, along with crisis case management and short-term crisis counseling as a follow-up from initial intervention, when appropriate.
  6. Provide documentation to clinical manager or oncoming clinician the day following the call.
  7. Perform other related duties as required


  • Master’s Degree in Social Work, Counseling, or Related Field
  • Three years’ experience providing direct services to psychiatric patients, substance use population.
  • Previous experience in assessment and diagnosis and individual/group therapy and crisis intervention.
  • Valid Driver’s License
  • Active CT License in Social Work, Professional Counseling, or Marital & Family Therapy
  • Obtain certification through DMHAS to complete emergency certificates within 3months of hire or first training opportunity offered by DMHAS

As a Hartford HealthCare entity, Rushford provides eligible employees with an extensive benefits package consisting of:

  • Medical and dental benefits
  • 401(k) plan with employer match
  • Generous paid time off with accrual starting on the date of hire, including six paid holidays
  • Additional voluntary benefits as well as employee discount programs             

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

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