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Administrative Coordinator (Admin Support) - Homecare

Requisition ID:


Business Unit:

Hartford HealthCare at Home


Mansfield Center, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details:

Work where every moment matters.
Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here.  We invite you to become part of Connecticut’s most comprehensive healthcare network as a Visiting Registered Nurse.  

Hartford HealthCare at Home, the largest provider of homecare services in Connecticut, has been fulfilling our mission for more than 115 years.  Our Person-Centered Care Model allows our employees to learn and grow within our organization, all while providing integrated support to the patient.  As part of Hartford HealthCare, we leverage cutting edge technology to provide quality care in our client’s home.  Most importantly, our employees are appreciated for the real differences they make in both the lives of their clients and their clients’ families. 



Basic Purpose of the Position:


-As part of a person centered care model this role will utilize and manage electronic and paper data and coordinate specific administrative/organizational functions to ensure accurate, efficient, and timely flow of information and financial data for interdisciplinary care teams


In general, most of the time will be spent in the following activities:


- Performs duties and responsibilities with compliance to regulatory agencies as evidenced by ability to apply agency policies resulting in deficiency free surveys.


-Triages incoming calls using critical thinking/prioritization and Superior customer service skills


-Coordinates and consults with clinical teams regarding patient information, data management and regulatory compliance statuses


-Provides administrative and clerical support to care management team electronically and manually


-Proficient in computer software, including Microsoft Office and other necessary databases.


-Demonstrates effective communication, organizational and time management skills


-Provides coverage for Team Coordinator in case as needed.


-Complies with agency established processes to maintain standards and ensure standardization


-Coordinates with Health Information Management Department to ensure accurate order status management


-Responsible for ensuring required information is provided and flowed timely to complete the functions of  billing, payroll, admissions and care delivery


          In addition, the position involves other duties such as:


          -Will actively participate in the performance improvement process known as H3W.


          -Performs other duties as assigned




Education: High School diploma or equivalent; Associate's Degree with medical secretarial background preferred


Experience: Three years of related office experience in health related field preferred


Skills: Office procedures, computer proficiency

We take great care of careers

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.

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