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Resource Coordinator LCSW - Behavioral Health

Requisition ID:


Business Unit:

Hartford Hospital


Hartford, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details:

Work where every moment matters.


Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here.  We invite you to become part of Connecticut’s most comprehensive healthcare network. 


The Institute of Living, one of the first mental health centers in the U.S., remains one of America’s leading not-for-profit centers for patient care, research and education in the fields of behavioral, psychiatric and addiction disorder. Through our dedicated, experienced and skilled clinicians, we provide patients and their families with the highest quality of personalized care. Programs are offered for children, adolescents and adults struggling with mental illness as well as offering services specializing in Anxiety, Eating Disorders, and Geriatric Services.

Job Summary

Performs inpatient and ambulatory utilization review, identifies and coordinates care for high-risk, high cost cases, chronic, catastrophic, or disease-related illnesses.  Serves as liaison between hospitals, providers and health plans.  Assists primary care physicians and POD medical directors with care management.


  • Licensed Clinical Social Worker with Master’s degree required.  Case Management certification a plus
  • Minimum 3 years of psychiatry experience required, in an acute care hospital setting preferred 
  • Minimum of 1 year case management experience, including health plan contract and benefit administration and compliance, product development and medical utilization data analysis and HMO case management preferred
  • Excellent interpersonal and communication skills required
  • Possess negotiation, analytical and investigative skills.  Strong organizational, problem solving and decision making skills
  • Knowledge of health care delivery systems.  Ability to work flexible hours and weekends


We take great care of careers.


As a Hartford Healthcare entity, The Hartford Hospital Institute of Living provides eligible employees with an extensive benefits package and all the benefits of working in a thriving centrally located urban community:


  • Medical and dental benefits
  • 401(k) plan with employer match
  • Generous paid time off with accrual starting on the date of hire
  • Additional voluntary benefits as well as employee discount programs
  • Located on the Institute of Living’s historic park-like grounds designed by Frederick Law Ohlmsted

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.

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