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Health Information Analyst / HIM Operations

Requisition ID:


Business Unit:

Hartford HealthCare Corp.


New Britain, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details: 7:30-4pm

Work where every moment matters.

Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. 


The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.

With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.

Department Summary:

The System HIM Department currently consists of 8 locations comprised of a tertiary care academic medical center, five acute care hospitals, a behavioral health network, physician organizations, Home and Hospice services, senior services and post-acute services.

Job Summary:


  1. Provides HIM support to the department as needed to comply with State, Federal and Regulatory requirements. 
  2. This includes but is not limited to release of information, prepping, scanning, indexing and analyzing records in a timely and accurate manner. Strong communication, customer service, problem solving and interpersonal skills required.  
  3. Must be organized, flexible and a team player.  
  4. Must possess the ability to work independently and manage time to meet deadlines.


Education: High School Diploma or equivalent required. Associate Degree preferred.  

Experience: Three (3) years medical records MPI, Data Integrity, Document Capture, Record Analysis, Delinquent Record Monitoring and/or ROI. Epic EHR, MPI, Data Integrity, Document Capture, Excel

License and Certification: RHIT is preferred.

Knowledge, Skills and Abilities: 

  • Ability to read and understand oral and written instructions, and effectively communicate information. Computer skills (including opening/reading email, internet use, basic excel and word). 
  • Excellent interpersonal skills necessary to communicate with departments, employees, physicians and managers. 
  • Must be organized, flexible and a team player. 
  • Ability to manage time and meet deadlines in a hectic work environment. 
  • Ability to handle multiple priorities simultaneously. 

Problem Solving and Decision Making: 

  • Ability to exercise discretion and use good judgment. 
  • Requires the ability to recognize problem situations and refer them to the appropriate staff member or Supervisor. 
  • Work is subject to general review only and requires considerable accuracy and responsibility. 
  • Ability to maintain confidentiality at all times.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.

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