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Health Navigator

Requisition ID:


Business Unit:

Charlotte Hungerford Hospital


Torrington, CT

Are you an HHC Employee? Click here to apply



Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details: M- F, must be available for some weekends and evenings

Work where every moment matters.

Every day, almost 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

The Hartford HealthCare Cancer Institute focuses on offering our cancer patients an unparalleled network of coordinated services– all under one roof. Our system of care includes a truly integrated team with the most talented, experienced, and compassionate caregivers and physicians, backed by the latest cutting-edge technology.

The Health Navigator position is grant-funded by the Connecticut Early Detection & Prevention Program at Hartford HealthCare. The Connecticut Early Detection & Prevention Program (CEDPP) is a comprehensive screening program available throughout Connecticut for medically underserved women. The primary objective of the program is to significantly increase the number of women who receive breast and cervical cancer screening, diagnostic and treatment referral services. In addition to breast and cervical screening, the CEDPP has funding to cover cardiovascular screening and diagnostic colonoscopy.

Key areas of responsibility include, but are not limited to:

  • Enroll eligible participants into the CT Early Detection and Prevention Program (CEDPP). Assess eligible participants for barriers preventing participation in early detection screening and prevention services, and eliminate barriers as possible. Assess each client for or refer to available insurance programs before any program services are rendered.
  • Participate in health education and outreach activities to individuals in eligibility priority populations, to assist in identifying eligible participants for the CEDPP.
  • Develop, identify, enroll, track and conduct navigation to patients who would benefit from coordination of care approach in CEDPP. Identify high-risk patients and manage them with the goal of improving quality of health outcomes. Ensure patients receive testing and referrals for treatment, as needed, in timeframes given by DPH and follow-up with appropriate resources identified.
  • Educate clients regarding the importance of screening and regular screening intervals. Ensure case management services are offered and provided to those clients who have abnormal results, as specified, and who need case management to facilitate care.
  • Document all assessments, patient interactions, and physician interactions, including all education-related encounters. Utilize documentation tools such as EPIC and MED-IT to ensure accurate, concise and consistent documentation. Obtain, coordinate and submit complete and accurate patient data for services rendered by data submission guidelines.
  • Serve as a liaison between HHC and subcontractor(s) to ensure effective and efficient program operations. Work closely with medical providers and clinical personnel to ensure that clients have integrated, comprehensive, coordinated healthcare.
  • Work collaboratively with CEDPP team and provide DPH with monthly and tri-monthly reporting. Ensure that progress and expenditure reports are complete and submitted on time.



  • Bachelor’s Degree strongly preferred with three or more years of experience working in community health.
  • High School diploma with 10 years’ experience in community health in lieu of a degree.

Knowledge, Skills and Ability:

  • Self-directed and motivated individual with flexibility and collegiality.
  • Strong organizational, analytical, problem-solving and communication skills in a highly visible and responsible position.
  • Experience with multi-tasking.
  • Proficient in speaking and writing in English and Spanish.
  • Experience using medical databases, Microsoft Office Suite and Outlook.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.

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