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Medical Administrative Associate - Community Care Center

Requisition ID:


Business Unit:

Hartford Hospital


Hartford, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details: Monday through Friday 8:30 - 5pm


Work where every moment matters.

Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. 


Hartford Hospital is one of the largest and most respected teaching hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise and new treatment options their patients require, they turn to us.

The Community Care Clinic (CCC) is located at 132 Jefferson St. on the third floor of the Brownstone building of Hartford Hospital.  CCC clinic has close to 3,000 patient visits annually with an average of 50 patients per day. The Division of Infectious Diseases provides inpatient and outpatient consultation regarding the diagnosis and management of all types of infectious diseases. The service is supported by outstanding clinical diagnostics laboratories, which provide state-of-the-art techniques for rapid diagnosis of infectious diseases. Our staff of providers, Psychiatry, fellows, Psych Residents, social worker, Nutritionist, Pharmacy Liaison, APRNs, RNs, MA/MAAs, a Case Managers and a Data Manager who provides compassionate care, excellence in teaching and investigations in clinical and laboratory research.  CCC is Ryan White funded. 75% are bilingual with Spanish being their primary language.  80% of our patients have Health coverage under Medicaid.  Our specialists are skilled at treating many infectious condition, including: Conditions such as HIV infection, Hepatitis, fever of unknown origin, recurrent infections or rashes of unknown type or origin, Influenza, Opportunistic infections in patients who are immunosuppressed due to acquired or congenital immunodeficiency, transplant or other medical condition.  CCC guides patients through the health system, including appropriate referrals for services to other health professionals.

Job Summary:

Responsible for full range of administrative support in a medical office setting providing duties from scheduling appointments, calling pharmacies, billing patients and verifying pre-certifications to triaging phone calls from patients, physicians and insurance companies, while maintaining patient and business confidentiality to ensure that the needs of the internal and external customers are met. Reports to assigned supervisor. 




  • High School Diploma required.
  • Bilingual Spanish required
  • Medical Administrative Assistant certification preferred.
  • One to two years’ experience in a medical office setting
  • Knowledge of medical terminology required.
  • Basic keyboarding skills with proficiency in use of personal computer programs.
  • Knowledge of medical coding preferred i.e.: CPT and ICD10 coding
  • Excellent communication skills. 

We take great care of careers.


With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.



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