The Clinical Lead is recognized as a professional role model and telemetry clinical expert. Provides clinical oversight and ongoing support for Central Monitor Unit Technicians. Ensures adherence of CMU standard work and clinical guidelines. Delegates and supervises work accordingly under the direction of the Nurse Manager.

• Clinical subject matter expert that provides monitor tech oversight and supervision. Ensures accuracy of CMT rhythm interpretations and adherence to standard work expectations. Supports the ongoing educational needs of the monitor techs. Ensures monitor tech coverage meets safety standards for centralized monitoring.

• Coordinates and implements patient-centered care by: collaborating with the Health Care Team; reinforcing alarm mitigation strategies, ensuring proper documentation, and encouraging communication among the patient care team; provides education to nurses on inpatient units in alignment with standard work, cardiac, and physiological guidelines.

• Conducts cardiac audits, and in partnership with the unit leadership team, creates action plans based on the identified opportunity including review of Riskonnect events.

• Has complete accountability for department standards including alarm escalation pathways and bidirectional communication with clinical teams. Oversees integrity of rhythm interpretation. Optimize technology and the electronic medical record for safety, quality, and alarm mitigation strategies.
• Utilizes appropriate delegation skills and monitors patient and staff needs. Mediates communication issues on multiple levels and functions as patient advocate as needed.

• Demonstrates competencies, including knowledge and leadership behaviors.

• Models /mentors quality patient/colleague service by: demonstrating proficiency in basic computer skills such as operating cardiac monitoring equipment and applications and logging on, identification and navigation of clinical display, utilization of rosters and care team assignments, troubleshooting and logging off, and email; Utilizing tact, discretion, and compassion in responding to patient/colleague and needs; maintaining confidentiality of all patient information; and functioning in a collaborative manner with other members of the team to ensure quality patient care and outcomes.

• Coordinates continuous unit improvement by:  coaching, mentoring, precepting, and developing staff; coordinating unit activities (e.g. meetings, assignments, in-service); analyzing quality performance data and identifying performance/quality improvement opportunities and investigating recurrent CMU problems through literature research.  Ensures and demonstrates the cost-effective utilization of resources for self, others, and unit/service as a whole. Contributes to improvement of nursing practice by questioning current practices. Identifies strategies and resources to implement change (change theory).

• Demonstrates self-improvement, in collaboration with the leadership team by identifying, communicating and seeking resources or instruction/validation to meet own learning needs, maintaining currency of validations and providing support and mentorship to peers for their learning needs.

• Demonstrates and champions the need for targeted research utilization through screening research articles, selecting and discussing research findings for application with other members of the health care team, articulating a clear rationale for research-based decisions or actions and helping translate research for practice/organizational use, providing suggestions to enhance credibility and reliability of methods of data collection to improve outcomes in specific policy, nursing practice, and standards for self and unit.

• Performs other related duties as required.