Description

Work where every moment matters.

Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here.  We invite you to become part of Connecticut’s most comprehensive healthcare network. 

Position Summary

We’re seeking a talented and caring leader to join our outpatient rehab team.

In addition to direct patient care responsibilities, The Site Supervisor ensures that high quality, cost effective services are delivered in support of the organizations strategic plan, goals and objectives. The Site Supervisor also manages site resources: human, material, and financial, in order to ensure quality, cost-effective delivery of patient services for specific patient populations who require the needs of outpatient physical therapy.  This is accomplished either by direct action, delegation or coaching and support of self-directed work teams or individuals. The primary responsibility is approximately 80% patient treatment, and 20% administrative time.

Job Responsibilities

• In collaboration with Director, establishes, develops, and maintains effective relationships, working agreements and quality partnerships, to secure resources to support patient care and to assure compliance with current standards relevant to the patient population.
• Assesses staff performance of expectations and coaches, mentors, develops and evaluates employees to achieve behaviors congruent with the organization's vision, mission and values, in a continuous learning environment.
• Acts quickly to resolve customer, patient, client problems or complaints using their judgment and our policies.
• Work effectively as a team leader with the on-site staff and with customers to provide quality service through communication, cooperation and collaboration.  Demonstrates characteristics and independent thinking that reflect a commitment to exceptional customer services and the achievement of overall company strategic goals.
• Responsible for maintaining site compliance with setting policies and procedures, and remains within standards set by accrediting bodies such as Joint Commission and DPH.

Qualifications

• Physical Therapist (PT), Occupational Therapist (OT) or Speech Language Pathologist (SLP) license in the state of CT
• Bachelor’s Degree and/or appropriate certifications
• 2+ years in the field; 2-3 years in an outpatient setting preferred
• Strong verbal and written communication skills required

Knowledge, Skills and Ability Requirements

• Computer proficiency in Microsoft Word, Excel, PowerPoint as well as electronic health records and other software applications
• Ability to solve problems and work independently with minimal direction
• Teamwork and mentoring skills
• History of strong leadership, communication, and clinical skills

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.