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Education Associate

Requisition ID:


Business Unit:

Charlotte Hungerford Hospital


Torrington, CT

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Job Schedule: Part Time
Standard Hours: 12
Job Shift: Shift 1
Shift Details: This will be 2 six hour days per week. No weekends or holidays.

Work where every moment matters.


Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here.  We invite you to become part of Connecticut’s most comprehensive healthcare network. 



Charlotte Hungerford Hospital is a 122-bed, general acute care community hospital located in Torrington, Connecticut, that serves as a regional health care resource for the 100,000 residents of Litchfield County and Northwest Connecticut.  CHH offers personalized attention from an expert team of caregivers and physicians that utilize advanced technology and clinical partnerships in a convenient, safe and comfortable patient environment.




This incumbent performs administrative duties for the Manager of Professional Development & Education.  This performs a variety of clerical duties.  These duties require a thorough understanding of the organizational structure of the Hospital and the department.  The incumbent will perform diverse responsibilities related to the preparation and maintenance of professional development documents; class management, answering telephones; and communicating with hospital staff, customers, and community members. The incumbent will perform office functions that include typing, copying, distributing, filing, and maintaining appropriate levels of office supplies. The incumbent will support department educators in competency-related activities.  This position must possess excellent organizational and computer skills to provide the necessary support to ensure effective and efficient operation of said departments.  In addition, this position must possess superior communication skills to professionally assist, hospital employees, community members, and medical staff.




  • Functions as Department Assistant


    • Completes daily tasks by desired Manager
    • Classroom Management:  registration, calendars & room bookings, creates flyers, maintains par levels
    • Photo coping,
    • Proficient with Microsoft Office,
    • Distributes letters/memos, maintains department financial data base,
    • Maintains education files following Joint Commission standards


  • Serves coordinator of the hospital’s Shadow Program. 
    • Communicates with community, family, and/or physicians.
    • Schedules shadow experience
    • Distributes and collects orientation paperwork
    • Coordinates orientation for shadow student.


  • Functions as HealthStream Administrative assistant

    • Participates in general orientation of new staff; Introduction to the Learning Management system

    • Enters course enrollment, course grading, learning events activities, and adding new employees to the system
    • Serves as HealthStream resource for staff and educators
    • Generates reports as needed


  • Functions as Department Trainer
    • CPR Instructor
    • Glucometer Instructor
    • Other instruction as appropriate


  • General Job Functions

    • Maintains professional growth and development through seminars, workshops, and professional affiliations to remain current on the latest trends related to position.  Participates in staff meetings, educational programs, and in-services in order to maintain competencies.  Completes assigned mandatory education.

    • Complies with hospital policies and procedures related to safety, infection control, attendance, sexual harassment, dress code, corporate compliance, and others

    • Supports the Hospital's mission, vision,  policies and procedures through attendance and participation at committee meetings, if applicable.

    • Attends all required Safety Training programs and can describe his/her responsibilities related to general safety, department/service safety, specific job‑related hazards.

    • Demonstrates respect and regard for the dignity to ensure a professional, responsible and courteous hospital environment

    • Displays and upholds CHH core values of dignity, compassion, service excellence, community and integrity.  Consistently demonstrates caring for patients/visitors, for one another, and for the organization they are part of, and contributes to building trust, pride and camaraderie. 
    • Reports to work on time as scheduled.

    • Demonstrates willingness to assist department members and all others in our service area

    • Demonstrates proper body mechanics in all functions

    • Participates in staff meetings as determined by Manager. 



Internal and external contact with all necessary parties. Handles multiple priorities, independent discretion/decision making, manages stress appropriately, works alone effectively, works in close proximity to others and/or in a distracting environment, works with others effectively. Attends all mandatory education programs and can describe his/her responsibilities related to general safety and regulatory compliance. Attends all required department-specific education and training programs and can describe his/her responsibilities related to department safety and specific job‑related hazards. Follows the hospital exposure control plans/blood borne and airborne pathogens. Attire is professional, neat, clean, and appropriate for the work environment. Wears proper identification while on duty. Maintains confidentiality of all hospital and patient information at all times, as observed by peers and management. Reports to work on time and meets acceptable standard for attendance. Attends a minimum of two staff meetings, reads minutes for all staff meetings, and participates in committees as required. Demonstrates the ability to get along well with people and to work well under pressure. Must be self‑directed and able to work independently.



High School Degree or GED equivalent required. Associate degree preferred. CPR Instructor certification required or must obtain CPR instructor certification within 6 months.



5 years of experience in a healthcare field. 


We take great care of careers.


With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.

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