Hartford HealthCare at Home
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DescriptionJob Schedule: Full Time
Work where every moment matters.
Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network as a Quality Safety Nurse (RN).
Hartford HealthCare at Home, the largest provider of homecare services in Connecticut, has been fulfilling our mission for more than 115 years. Our Person-Centered Care Model allows our employees to learn and grow within our organization, all while providing integrated support to the patient. As part of Hartford HealthCare, we leverage cutting edge technology to provide quality care in our client’s home. Most importantly, our employees are appreciated for the real differences they make in both the lives of their clients and their clients’ families.
Basic Purpose of the Position:
The consultant works with all levels of the organization to deploy the Hartford Healthcare at Home (HHCAH) quality assurance and quality improvement strategy. Working with Management and H3W facilitators, the consultant will focus on continuous improvement and the integration of identified improvement initiatives throughout the organization. The consultant will act as a change agent, partnering with management and staff to identify best practices and achieve higher level results by utilizing and implementing improvement processes in assigned work groups and organization-wide.
In general, most of the time will be spent in the following activities:
Support the development and implementation of improvement and change processes as defined by the Director of Quality and Education, and Senior Leadership.
Uses a data-driven, pro-active approach to improving the quality of patient experiences, care and services
Considers HHCAH compliance with Federal Conditions of Participation (CoP), state regulation, plans of correction, and best practices when coaching and mentoring management and staff. Assists in selection of drivers and countermeasures to improve quality of care, safety and compliance.
Promotes a high level of participation and contribution of individuals or groups, enabling individuals/groups to assume responsibility for outcomes.
Understands the inter-relationship among broad organizational goals and strategies, such as High Reliability, H3W and organizational values, while maintaining focus on achieving strategic objectives.
Works effectively as a team member within the department and other units to provide support through pertinent knowledge, communication, cooperation and collaboration.
Monitors assigned performance improvement efforts to ensure high quality results in an efficient manner.
Facilitates consistency, collaboration and communication across the organization.
Provides training, on an as needed basis, in the use of quality improvement tools like flow charting, Pareto analysis, run charts, histograms, etc.
Directs local clinical record review teams for accurate data abstraction.
Collates QAPI data and forwards to the Director of Quality for data analysis.
Uses visual displays of performance data to assist and inform workgroup leaders.
Assist managers and staff to anticipate and deal with performance improvement barriers as they arise.
Actively participates in QAPI committees
Performs data abstraction to idesntify opportunities for improvement in Star ratings
Bachelor’s Degree required; Master’s Degree in nursing or therapy preferred. OASIS certification required. Five years or more of progressive work experience in health care required or similar progressive work experience in Quality/Process Improvement, Organization Development and Training or a related discipline, case management in chronic care models. Obtain lean training within one year of employment. Experience in facilitation and presentation required. Microsoft Office proficiency required, including Outlook, Excel, Word, and PowerPoint.
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.