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Manager Strategic Planning / Strategic Planning

Requisition ID:

21166617

Business Unit:

Hartford HealthCare Corp.

Location:

Norwich, CT

Are you an HHC Employee? Click here to apply

 

Description

Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details:

Work where every moment matters.

Every day, almost 35,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.
With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.

JOB SUMMARY

The Manager of Planning & Business Development oversees the evaluation, planning, and implementation of all initiatives contributing to the strategic growth of Hartford HealthCare’s (HHC) East Region. HHC’s East Region encompasses the hospital campuses, health centers, and ambulatory satellites within the service areas of Backus Hospital and Windham Hospital. The manager works closely with the East Region’s Executive Leadership Team (ELT), as well as senior leadership within HHC’s Strategic Planning Department. The manager will be embedded within the East Region and will be the Planning Department’s subject matter expert for all items related to the Region’s growth, business planning, strategic development, and community involvement.  

JOB RESPONSIBILITIES

Key Areas of Responsibility

Facilitates the strategic planning function and cascades annual & long-term balanced scorecard priorities. 

Directs planning activities to ensure strategies, structures, and operational models support the mission and vision of HHC. 

Oversees Business Unit Review, dashboard reporting, growth pipelines, and weekly growth & business development calls.

Educates others about the value of disciplined planning, applying relevant trends, environmental and competitive assessments and benchmarking against best practices and other planning related tools.

Provides counsel and support to senior management and physician leadership through data and market trends.

Has ability to obtain/interpret/share/apply knowledge of significant trends, including market share service line developments, regulatory changes, consumer demographics, payer rates, and local & national market activities. Must be able to proactively decipher these trends, determine potential impact, and work with HHC & regional leadership to inform strategic planning and business development opportunities.

Collaborates with member senior vice presidents and directors to identify, evaluate and develop new business opportunities to grow the base of business and increase market share as well as assist with analyzing new markets and new services.

Assist in developing and integrating new business lines and partnerships as well as evaluating the performance of existing programs and services, the current location of facilities and project demand for hospital and ambulatory services to include in broader planning initiatives.

Measure current status against business objectives – especially growth and profitability – and identify new opportunities for potential mergers, acquisitions, or affiliations.

Collaborates with HHC’s marketing team in ensuring accuracy of information on appropriate websites and social media platforms and collaborates on marketing strategies and tactics for the Region to convey key programs, providers, and offerings to target markets

WORKING RELATIONSHIPS

Job Title of Individual(s) Reports To:  Senior Director, Strategic Planning & Business Development and the President, Hartford HealthCare East Region

Qualifications

REQUIREMENTS AND SPECIFICATIONS

Minimum Requirements

Education:

Bachelor’s degree in finance, accounting, healthcare administration, business administration, or another related field

Experience

A minimum of five years’ experience as an integral participant in communications and/or strategic planning and business development resulting in a comprehensive enterprise-wide strategic planning process.  Health care experience preferred, though other service-oriented industry experience may be considered. 

Experience working in a large matrix organization with a complex integrated service delivery system in a competitive market, preferably multi-institutional and multi-market. Demonstrated technical strength in core business areas of business development, data analysis, financial analysis, benchmarking, marketing, finance, strategy and process improvement is required.

Demonstrated experience in working in partnership with leaders including CEOs, vice presidents and physicians as well as senior professionals in financial planning, management engineering, communications, marketing, public relations and quality. Proven effectiveness in developing and implementing strategic plans and business cases with measurable results that enhance the organization’s overall awareness, image and market share. 

Proven experience with developing new markets and identifying opportunities to increase market share within the organization.  Strong track record of successful program development. 

KNOWLEDGE OF:

Data interpretation and managing demographic, market forces, clinical and financial information and statistics

Healthcare provider operations, industry trends and their effects on organizations and physicians

Fundamentals, theories, techniques and practices of strategic planning and business development

Current trends in healthcare that would affect longer term strategies

Finance, budgeting and maximizing resources

Marketing and communications practices

SKILLS:

Expert proficiency in Microsoft Excel, Microsoft PowerPoint, and Microsoft Office products

Outstanding oral and written communication and presentation skills

Exceptional analytical skills

Experience working with dashboard products, such as QlikView & Tableau

ABILITY TO:

Multitask in a fast-paced work environment while demonstrating self-initiative and self-confidence

A high degree of comfort and confidence working within a matrix organizational structure

Possesses financial savvy with entrepreneurial instincts

Encourage and challenge the thinking of others in a diplomatic and constructive manner

Mentor, coach and lead using the HHC core values

Is able to establish and maintain effective working relationships with all constituents across a complex organization by functioning as a collaborative, consensus builder, mentor and coach

Understands and is adept in interpreting and managing demographic, market, clinical and financial information and statistics. Robust experience analyzing external market forces, demographics, competitive forces, market shifts and other market share data

Strategic thinker who understands and appreciates healthcare provider operations, as well as healthcare industry trends and their effects on organizations and physicians

Understands, accepts, and has experience leading an organization with a commitment to continuous quality improvement

Talented with long-term growth potential. Over time has the potential to assume a broader range of executive management responsibilities               

Preferred Requirements

Education

Master’s degree in Business, Health Administration, or a related field preferred. Extensive communications or strategic planning experience in lieu of academic credentials may be considered.

KNOWLEDGE OF:

Data interpretation and managing demographic, market forces, clinical and financial information and statistics

Healthcare provider operations, industry trends and their effects on organizations and physicians

Fundamentals, theories, techniques and practices of strategic planning and business development

Current trends in healthcare that would affect longer term strategies

Finance, budgeting and maximizing resources

Marketing and communications practices

SKILLS:

Expert proficiency in Microsoft Excel, Microsoft PowerPoint, and Microsoft Office products

Outstanding oral and written communication and presentation skills

Exceptional analytical skills

Experience working with dashboard products, such as QlikView & Tableau

ABILITY TO:

Multitask in a fast-paced work environment while demonstrating self-initiative and self-confidence

A high degree of comfort and confidence working within a matrix organizational structure

Possesses financial savvy with entrepreneurial instincts

Encourage and challenge the thinking of others in a diplomatic and constructive manner

Mentor, coach and lead using the HHC core values

Is able to establish and maintain effective working relationships with all constituents across a complex organization by functioning as a collaborative, consensus builder, mentor and coach

Understands and is adept in interpreting and managing demographic, market, clinical and financial information and statistics. Robust experience analyzing external market forces, demographics, competitive forces, market shifts and other market share data

Strategic thinker who understands and appreciates healthcare provider operations, as well as healthcare industry trends and their effects on organizations and physicians

Understands, accepts, and has experience leading an organization with a commitment to continuous quality improvement

Talented with long-term growth potential. Over time has the potential to assume a broader range of executive management responsibilities               

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

 
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