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Gift Shop Manager/ Auxiliary

Requisition ID:


Business Unit:

New Britain General


New Britain, CT

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Job Schedule: Part Time
Standard Hours: 22.5
Job Shift: Shift 1
Shift Details: Predominantly day shift with the ability to work nights and weekends when coverage is needed.

Work where every moment matters.
Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. 
The Hospital of Central Connecticut is an acute-care community teaching hospital, we provide comprehensive inpatient and outpatient services in general medicine and surgery, as well as a wide variety of specialties. Staffed by our talented team of leading professionals, The Hospital of Central Connecticut provides a wide array of services throughout the region, caring for patients from birth through the end of life.

The Gift Shop Manager oversees the daily management of the day-to-day administrative operations of the HOCC Auxiliary Gift Shops at the New Britain General Campus and the Cancer Institute; is responsible for special gift shop event support, inventory and the financial management of the shops; oversees and supports staff, volunteers and gift shop buyers as directed; ensures all gift shop administrative/hospital policies and procedures are followed.

The Gift Shop Manager will have working knowledge of and responsibility for all aspects of gift shop operations, back office operations, and maintenance of the overall Gift Shop, Gift Shop office and storage areas. The Manager will schedule volunteers and paid staff, and will interact with customers when needed.

Additional responsibilities include but not limited to:
Th Manager will act as a liaison on all IT matters, cash register/office computers. 
The Manager will proficiently use office equipment: including but not limited to: phones, copier, fax machine, computer, and Microsoft products.
The Manager will utilize approaches and strategies that support positive working and customer experiences.  
The Manager will provide and develop marketing and merchandise promotional announcements.
The Manager is responsible for the financial management of the gift shops- including reconciliation of daily cash and credit card transactions, accounts payable and receivables and preparing monthly financial reports for the Auxiliary Gift Shop Treasurer.      
This person will be responsible for the developing work schedules of staff and volunteers and posts/communicates schedules in advance.  Responsibilities-including Kronos time and attendance for staff, HealthStream training compliance, annual safety training of staff and implementation of any additional hospital policies.

This individual will report to the Manager of Philanthropy, the Auxiliary President, and the Gift Shop Chairperson


High School Graduate or equivalent.
3-5 years retail experience along with a minimum of 2 years supervisory experience and staff training experience.

Associates Degree in business, liberal arts or related field
5-8 years retail experience along with a minimum of 2 years supervisory experience.     Experience working with volunteers. 
Bi-lingual English/Spanish or Polish a plus
We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.                                                 

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