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Community Recovery Coach

Requisition ID:


Business Unit:



Meriden, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 3
Shift Details: Wednesday - Sunday, 12am-8am

Excellence, Safety, Caring, Integrity….What do you value?

Join us at Rushford as we live our values every day. As part of Hartford HealthCare we create a better future for healthcare in Connecticut and beyond. By embodying these values we have become nationally respected for patient care and most trusted for personalized coordinated care. Come be part of something special!

Rushford Center, one of Connecticut’s leading providers of addiction and mental health services, is nationally recognized for delivering outstanding prevention, treatment and recovery programs. We offer a wide range of programs including Acute Care and Evaluation, Residential Addiction Treatment, Individual, Group & Family Therapy, Intensive Outpatient programs and Community Support Programs. Through the passion of our specialists, we continue to treat every patient with care, compassion and respect, while providing affordable and accessible services.

The Rushford Transitional Living Program is a six-bed facility in Meriden for adult males. Our Program facilitates the transition from Connecticut Valley Hospital back into the community and assists residents in learning life skills necessary to be successful and independent. Our structured program helps to break the cycle of high utilization of services such as incarcerations and hospitalizations. The average length of stay is 6 - 9 months.


Involves work in community settings, including clients’ homes , supportive housing, and/or residential programs as well as in local and state hospitals. Assesses client needs, plans and links appropriate services, advocates for and monitors client needs to ensure the provision of comprehensive services to meet identified client needs. Coordinates and provides services in an integrated Individualized Recovery Plan (IRP). Ongoing interaction with individuals who have been diagnosed with severe and chronic mental illness and/or substance abuse diagnoses. All employees in this position are considered “Essential Employees” and may be required to provide mandatory overtime for program coverage needs.


1. Through collaboration with the client and other service providers, assesses individual client needs and develops an Individualized Recovery Plan (IRP).

2. Utilizes recovery oriented interventions/services to promote recovery and independence and to achieve the goals identified on the IRP.

3. Provides supportive interventions, teaching, coaching, mentoring, and skills training to clients and their families in areas of recovery, daily living skills, community engagement, and other areas that may be clinically appropriate.

4. Promotes and provides opportunities for engagement in natural support networks and activities relating to community integration.

5. Completes and complies with all Rushford documentation policies and procedures as well as all Division of Medical Assistance & Health Services (DMAHS) and other funding sources documentation requirements. This includes, but is not limited to: progress notes, IRP’s, case notes, ROI’s, admission and discharge paperwork, and state reporting documents.

6. Provides supervised self-administration of medications and complies with all Rushford policies and procedures. Reports all actual and near-miss errors immediately.

7. Transports clients to medical appointments, pro-social activities, recovery activities, and other necessary and/or clinically appropriate appointments. Also provides travel training to clients in the program.

8. Assists in upkeep of program which may include, but is not limited to: supply orders, grocery shopping, basic cleaning duties, inventory,

9. Helps orient clients to the expectations of the program and enforces program expectations.

10. Ongoing and effective communication with Program Coordinator, conservators, key stakeholders, family members, and other supports and treatment providers involved.

11. May perform other duties related to the program needs as requested.



High School diploma or equivalent with 4 years of relevant experience
Associate’s degree in a mental health or human services discipline with 2 years of relevant experience

Bachelors Degree in Human Services preferred


Previous work experience with individuals who have been diagnosed with severe and persistent mental illness and/or substance abuse

Licensure, Certification, Registration:

Requires current, valid Connecticut driver’s license. Must qualify for and obtain Public Service License within first 90 days of employment

Language Skills:

Fluent in English, able to read and write.

Knowledge, Skills and Ability Requirements:

• Basic working knowledge of computers, email, software applications, and typing skills.
• Competent in customer service.
• Must be able to lift at least 15lbs
• Must be able to climb at least 6 flights of stairs
• Works from a person-centered framework focusing on client strengths and abilities.

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