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Clinical Intelligence Manager

Requisition ID:


Business Unit:

Hartford HealthCare Corp.


Hartford, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details: 40 Hours per week

Work where every moment matters.

Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here.  We invite you to become part of Connecticut’s most comprehensive healthcare network.

The story of Hartford HealthCare is the story of transformation – from a handful of disconnected organizations a decade ago to a unified system with a shared, value-based culture of accountability and innovation.  The healthcare landscape has become highly competitive, with new players and disruptive technology and we are working to expand and create our system’s organizational, leadership, cultural, and talent capabilities to ensure Hartford HealthCare will always be the first choice of the people we serve.

The Clinical Intelligence Manager is responsible for developing a diverse team of developers and analysts working on a variety of projects and technologies on the clinical intelligence team.  This position is responsible for supporting the strategic priorities of quality and safety, clinical informatics, research, and innovation by converting data into consumable and actionable insights through delivery of descriptive, predictive and prescriptive analytical solutions of high complexity. Responsibilities include but, are not limited to the following:

  • Direct a team of advanced analytics who are experts in the discovery and delivery of analytics driven knowledge to support clinical and operational decision-making and to satisfy quality and regulatory reporting requirements.
  • Effectively hire, train, orient, coach/develop, and retain analytics team members capable of providing both advanced analytics and consulting services.
  • Provide thought leadership in the measurement of operational performance from the collection of data all the way to the application of insights derived from reports and analysis based on that data.
  • Ensures team members are working efficiently and effectively and are meeting project deadlines.
  • Develop and execute enterprise-wide change management, communication, and training plans for driving a data driven culture.
  • Collaborate with Clinical leadership teams to enhance analytic capabilities needed to drive performance improvement initiatives for the clinical councils, institutes and regions. 
  • Design, implement, and maintain standard work for analytics development life cycle utilizing lean principles and tools.
  • Oversees the adoption of standard work for all aspects of the development lifecycle, including data extracts for internal and external purposes. 
  • Assist in the development of data governance processes which entails documentation and implementation of data quality policies, procedures and standards to ensure a high level of data integrity
  • Provide leadership and technical guidance to identify system deficiencies, analyze problems and solutions to conclude and implement corrective action. Identify project risks and impediments; notify management; proactively work with other members of the team to complete assigned tasks as defined by project scope and timelines



  • Bachelor’s Degree in Management Information Systems, Computer Science, or related field required.


  • 3-5 years of experience in health care analytics, relational and dimensional data and database schemas in a multi-platform environment
  • 3-5 years’ experience in the healthcare industry working with Electronic Health Records and ERH (Epic preferred) analytical tools
  • Quality Improvement experience a plus
  • 3-5 years of leading and developing an analytics team
  • Experience identifying and implementing best practices driving automation
  • Experience and comfortable interacting with senior executives and clinical leaders
  • Familiarity with data governance and security/privacy compliance
  • Experience with data access tools such as: SQL, SSIS, Oracle
  • Experience with data visualization tools like QlikView, QlikSense, or Tableau

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

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