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Officer Coordinator - Women's Health Gyn Oncology

Requisition ID:

21158673

Business Unit:

Hartford Hospital

Location:

Hartford, CT

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Description

Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details: Travel Required

Work where every moment matters.

 
Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. 

 

Hartford Hospital is one of the largest and most respected teaching hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise and new treatment options their patients require, they turn to us.


Job Summary:

  • The Office Coordinator is responsible for managing the daily operations of the practice and performing a variety of administrative functions related to the daily operations of the practice.
  • Supervises the administrative and clinical staff and practice operations including scheduling, work flow, service delivery and employee performance under the supervision of the practice manager.
  • Serves as primary resource to office staff on administrative matters including, but not limited to: patient flow, office operations, customer service, health insurance, billing/coding requirements, and EMR functionality and utilization.
  • Insure that all staff members communicate and interact with patients in a courteous, respectful, and businesslike manner. Holds staff accountable for customer service standards; intercedes and takes appropriate action when incidents occur.
  • Insure that all staff members comply with HIPAA requirements.
  • Maintain and adjust staff schedules to compliment practice provider schedules.
  • Assists the Office and/or Practice Manager in developing and maintaining departmental budgets.
  • Communicates with staff regarding new policies and procedures, changes in billing and insurance policies, and any other issues related to the operation of the practice under the supervision of the practice manager.
  • Processes time worked/attendance into Kronos for office staff.
  • Manages and coordinates staff vacation and personal time off to insure minimum disruption of practice operations.
  • Responsible for ensuring adherence to organizational policies, procedures and regulatory standards under the supervision of the practice manager.
  • Interviews candidates and makes hiring decisions in conjunction with the Office and/or Practice Manager.
  • Acts as a liaison to regarding daily operations and staff communication.
  • Promotes teamwork within the practice through timely and collaborative communication with medical staff.
  • Orients new hires and provides on-going training and education to staff, utilizing in-house documented office and clinical policies and procedures under the supervision of the practice manager.
  • Maintains office equipment, orders supplies, and maintains inventories. Insure that all work areas are organized and that all areas (especially patient care area) are cleaned and maintained.
  • Maintains a working knowledge of all office functions and provides direct support as needed.
  • Performs other related duties as necessary or assigned by the Practice Administrator


Qualifications

  • High School Diploma or equivalent preferred. 
  • Associate/Bachelor’s Degree and/or appropriate certification preferred.
  • 1 year experience in a medical/surgical practice required.
  • Previous management/supervisory or leadership experience preferred.
  • Strong communications skills and experience in a leading role required.
  • Ability to improve quality and productivity by identifying improvement opportunities.
  • Knowledge and behaviors required to meet age specific patient needs (e.g. Pediatrics, adolescents, and Geriatrics) preferred.

We take great care of careers.

 

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.

 


 
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