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Home Care Aide Supervisor

Requisition ID:

21157145

Business Unit:

Hartford HealthCare at Home

Location:

Mansfield Center, CT

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Description

Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details:

Basic Purpose of the Position:

 

Responsible for the supervision of the home care aide service

 

In general, most of the time will be spent in the following activities:

 

-Maintains compliance with regulatory agencies as evidenced by the ability to apply Agency policies and procedures resulting in deficiency free surveys

 

-Provides support and guidance to care management teams concerning performance problem resolution

 

-Resolves patient care problems collaboratively with internal/external customers

 

-Anticipates customer needs and responds quickly, accurately and pleasantly

 

-Develops and revises home care aide new hire orientation program with input from Care Management and Quality Management departments

 

-Coordinates home care aide new hire orientation process including competency testing with Human Resource and Care Management departments

 

-Participates in the development of annual in-service programs in association with the Care Management and Quality Management departments

 

-Monitors and communicates regulatory and accreditation changes relative to the home care aide area.  Functions as a resource to others

 

-Insures appropriate resource utilization to meet client needs

 

-Manages home care aide pool providing guidance to scheduling function

 

-Hires, trains, coaches and evaluates staff

 

-Conducts home visits with staff to supervise and evaluate performance; identifies and follows through with development plan

 

-Determines staffing needs and coordinates hiring to meet service demands

 

-Participates in preceptor programs and student education

 

In addition, the position involves other duties such as:

 

          Will actively participate in the performance improvement process known as H3W.

 

          Performs other duties as assigned

Qualifications

QUALIFICATIONS

 

Licensure: Registered Nurse with a license to practice in the State of Connecticut.  

 

Education: Graduate of an Associate's or diploma program in nursing; graduate of NLN - approved BSN program, preferred.

 

Experience: One year as a supervisor in a clinical setting; three years of clinical experience in nursing, two years of which is in home care.

 
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