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Home Care Aide Supervisor

Requisition ID:


Business Unit:

Hartford HealthCare at Home


Mansfield Center, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details:

Basic Purpose of the Position:


Responsible for the supervision of the home care aide service


In general, most of the time will be spent in the following activities:


-Maintains compliance with regulatory agencies as evidenced by the ability to apply Agency policies and procedures resulting in deficiency free surveys


-Provides support and guidance to care management teams concerning performance problem resolution


-Resolves patient care problems collaboratively with internal/external customers


-Anticipates customer needs and responds quickly, accurately and pleasantly


-Develops and revises home care aide new hire orientation program with input from Care Management and Quality Management departments


-Coordinates home care aide new hire orientation process including competency testing with Human Resource and Care Management departments


-Participates in the development of annual in-service programs in association with the Care Management and Quality Management departments


-Monitors and communicates regulatory and accreditation changes relative to the home care aide area.  Functions as a resource to others


-Insures appropriate resource utilization to meet client needs


-Manages home care aide pool providing guidance to scheduling function


-Hires, trains, coaches and evaluates staff


-Conducts home visits with staff to supervise and evaluate performance; identifies and follows through with development plan


-Determines staffing needs and coordinates hiring to meet service demands


-Participates in preceptor programs and student education


In addition, the position involves other duties such as:


          Will actively participate in the performance improvement process known as H3W.


          Performs other duties as assigned




Licensure: Registered Nurse with a license to practice in the State of Connecticut.  


Education: Graduate of an Associate's or diploma program in nursing; graduate of NLN - approved BSN program, preferred.


Experience: One year as a supervisor in a clinical setting; three years of clinical experience in nursing, two years of which is in home care.

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