Hartford HealthCare at Home
Mansfield Center, CT
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DescriptionJob Schedule: Full Time
Basic Purpose of the Position:
Responsible for the supervision of the home care aide service
In general, most of the time will be spent in the following activities:
-Maintains compliance with regulatory agencies as evidenced by the ability to apply Agency policies and procedures resulting in deficiency free surveys
-Provides support and guidance to care management teams concerning performance problem resolution
-Resolves patient care problems collaboratively with internal/external customers
-Anticipates customer needs and responds quickly, accurately and pleasantly
-Develops and revises home care aide new hire orientation program with input from Care Management and Quality Management departments
-Coordinates home care aide new hire orientation process including competency testing with Human Resource and Care Management departments
-Participates in the development of annual in-service programs in association with the Care Management and Quality Management departments
-Monitors and communicates regulatory and accreditation changes relative to the home care aide area. Functions as a resource to others
-Insures appropriate resource utilization to meet client needs
-Manages home care aide pool providing guidance to scheduling function
-Hires, trains, coaches and evaluates staff
-Conducts home visits with staff to supervise and evaluate performance; identifies and follows through with development plan
-Determines staffing needs and coordinates hiring to meet service demands
-Participates in preceptor programs and student education
In addition, the position involves other duties such as:
Will actively participate in the performance improvement process known as H3W.
Performs other duties as assigned
Licensure: Registered Nurse with a license to practice in the State of Connecticut.
Education: Graduate of an Associate's or diploma program in nursing; graduate of NLN - approved BSN program, preferred.
Experience: One year as a supervisor in a clinical setting; three years of clinical experience in nursing, two years of which is in home care.