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Administrative Services Manager - Oncology

Requisition ID:

21156578

Business Unit:

Hartford Hospital

Location:

Hartford, CT

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Description

Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details: 40 Hours per week

Work where every moment matters.

Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

The Hartford HealthCare Cancer Institute (HHC CI) is a pioneering member of the Memorial Sloan Kettering (MSK) Cancer Alliance. Through the bi-directional collaboration facilitated by this partnership, community providers are better positioned to provide state-of-the-art, evidence-based cancer care to improve the lives of cancer patients. Together, the Hartford Healthcare Cancer Institute and Memorial Sloan Kettering are staying ahead of cancer.

The Hartford HealthCare Cancer Institute focuses on offering our cancer patients an unparalleled network of coordinated services– all under one roof. Our system of care includes a truly integrated team with the most talented, experienced, and compassionate caregivers and physicians, backed by the latest cutting-edge technology.
 

The Administrative Services Manager is responsible for the daily operations of all aspects of non-clinical, administrative activities to include registration, scheduling, telephone access, insurance verification, authorizations, charge capture, budgetary monitoring and financial assistance.  Responsibilities include but are not limited to the following:

  • Ensures that personnel within each function are operating in such a manner that productivity, accuracy, customer service skills, and regulatory requirements are maintained at the highest level.  
  • Directs the work to ensure the overall workflow offers an optimal patient experience and is managed in a safe and efficient manner.  
  • Responsible for hiring, training/coaching, assigning and directing work of staff and evaluating staff in the department. Ensure ongoing development of staff in conjunction with education and other disciplines.
  • Maintains and manages appropriate staffing, establishing and maintaining collaborative relationships with other departments.
  • Assist in the development and training of staff related to policies and procedures, and standard work to support continuous improvement.  Develop and implement quality assurance programs for the department. 
  • Monitors and supports key business outcomes to include growth, service excellence, and staff performance, achievements of overall short and long term goals of the departments, the organization, the Cancer Institute and the system as a whole.

Qualifications

Education:

  • Bachelor’s degree preferred

Experience:

  • Supervisory experience, management experience and prior physician practice experience required. 
  • Oncology and Radiology experience strongly preferred       .
     

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

 
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