Hartford HealthCare Corp.
New Britain, CT
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DescriptionJob Schedule: Full Time
Work where every moment matters.
Every day, almost 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.
The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.
With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.
Supervise and coordinate a variety of functions within the Financial Clearance department relating to admissions, outpatient services, off-site registrations, financial counseling, insurance verification, patient payer benefits/eligibility and pre-payment. Responsibilities include coaching and mentoring staff, performance improvement, performance appraisals, monitoring reports, standardizing workflows, ensuring compliance with HHC’s Consumer Financial Clearance policy and resolving escalated customer concerns.
Education: Requires an Associate’s Degree in Business Administration or equivalent combination of education and experience. Prefer Bachelor's degree
Experience: Three (3) years of experience in a health care setting involving customer service and knowledgeable of practices involved in patient admissions, financial counseling and/or coordination of services related to insurance verification.
Knowledge, Skills and Abilities:
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.