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Business Analyst / Managed Care Contracting

Requisition ID:


Business Unit:

Hartford HealthCare Corp.


Wethersfield, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details:

Work where every moment matters. 

Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. 

The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.
With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.

Department Description:

Integrated Care Partners (ICP) is a physician-led, clinically integrated health care network whose mission is to assist our members in providing the highest quality care at the most reasonable cost for our patients in the current, rapidly changing medical environment.

Position Summary:

The Business Systems Analyst will support the development of Managed Care revenue and cost database, including trend reports and dashboards (by line of business, by payer, by place of service, by provider, by unit cost/utilization/provider mix/service mix, etc.) utilizing multiple data sources including but not limited to Epsi, Epic, etc.
They will work with Director of Payer Analytics and Manager of Payer Analytics to identify Managed Care reporting needs, define report specifications, and produce reports that support business decisions, effectively communicating with a non-analytical audience as needed.
On a monthly basis, produce and analyze Managed Care standard reports and dashboards and drill into variances to determine drivers, collaborating with Managed Care, Revenue Cycle, and Finance teams to identifying revenue and cost drivers, and development and monitor remediation activities as appropriate.

Finally, they will support Managed Care ad-hoc analytics related to legislative updates, payer policy changes, growth initiatives, or any myriad of revenue drivers as identified. Support Director with participation and execution of responsibilities related to Enterprise Analytics workgroup and platform development.

Position Responsibilities:

  1. Database development, including standard Managed Care report development and production, for both facility and professional components of HHC.
  2. Analysis and drill-down activity to identify Managed Care revenue and cost drivers. Collaborate in developing remediation activities
  3. Complete Managed Care ad hoc analysis as required.

Reports To: Director of Payer Analytics.


Education: BA/BS degree is required. Prefer BA/BA in Health Care, Finance or Mathematics, Computer Science

Experience: At least two (2) years of data management and reporting experience with a health care focus. Prefer five (5)+ years of data management and reporting experience with a health care focus Hospital and physician contracting experience.

Experience in SQL/Tableau would 

Knowledge, Skills and Ability Requirements:

  • Proficient in Microsoft Office, particularly Excel
  • Proficient with SQL and/or Tableau
  • Advanced analytic and critical thinking skills
  • Ability to understand and analyze large data sets and present findings clearly and concisely to a diverse audience, sometimes without an analytical background
  • Strong interpersonal and communication skills as well as demonstrated ability to work collaboratively across functional areas
  • Broad knowledge of health care finance and accounting
  • Customer Service Focus
We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

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