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Team Lead, Medical Staff Services

Requisition ID:


Business Unit:

Hartford Hospital


Hartford, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details: Mon-Fri 8:00AM-4:30PM

Work where every moment matters.

Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Hartford Hospital is one of the largest and most respected teaching hospitals as well as a Level I trauma center. Hartford Hospital is on the cutting edge of technology & medical care and is home to the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. Housing the Northeast’s largest robotic surgery center, committed to becoming the best in the country for patient safety and is pursuing that goal by taking innovative action and creating a culture of safety at every level within the organization.


Under the direction of the Regional Director of Medical Staff Services, the Team Lead assists in training and daily supervision of the medical staff coordinators.  As assigned by the Director, will be responsible for conducting audits, monitoring metrics and participating in creating policies, procedures and standard work for the assigned Hartford Region Medical Staff Services Office.  The Team Lead collaborates with the medical staff coordinators to address day-to-day operational issues and participates in the day-to-day work


  • Manage schedule, preparation, and completion of FPPE, OPPE, appointments and reappointments. Oversees process for requesting temporary clinical privileges.
  • Assist in coaching and development of Medical Staff Coordinators and monitoring of day to day operations
  • Responsible for establishing and maintaining standardized credentialing applications, forms, letters, reports, etc.
  • Responsible for ensuring that all Medical Staff members & Specified Professionals have delineated clinical privileges and that hospital departments are educated on how to access to these privilege delineations via the Intranet. Updates privilege delineation forms in collaboration with the Medical Staff members.
  • Supports and assist the Regional Director with the coordination of Medical Staff bylaws revisions, deletions, and additions as necessary; along with necessary communications to required departments, offices, and/or staff.
  • Participate in regulatory agency reviews/audits as required.
  • Prepares reports as requested by Senior Leadership, marketing, etc.



  • Associate’s Degree in Business, Healthcare Management,  Health Information Technology,  or related field. Bachelor's degree preferred.
  • 3-5 years of experience in similar position preferred or experience in healthcare administrative function.
  • Certified Provider Credentialing Specialist (CPCS) by the National Association of Medical Staff Services or obtain certification within one year of meeting the National Association Medical Services (NAMSS) eligibility requirements.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

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