Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details:
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Charlotte Hungerford Hospital is a 122-bed, general acute care community hospital located in Torrington, Connecticut, that serves as a regional health care resource for the 100,000 residents of Litchfield County and Northwest Connecticut. CHH offers personalized attention from an expert team of caregivers and physicians that utilize advanced technology and clinical partnerships in a convenient, safe and comfortable patient environment.
Position Summary: The incumbent will support the goal of Patient Centered Medical Home recognition by working with patients, families, providers, other providers and staff to promote timely access to needed care, provide daily continuity of care coordination, and coaching patients, families and caregivers to understand the patient’s care plan and self-management responsibilities.
Assure that quality care is delivered to the Practice’s patients, the patients’ families and the patients’ caregivers in the most efficient and effective manner across the healthcare continuum
Engage patients, patients’ families and their caregivers in understanding, setting, and monitoring patient self-management care plans in a manner that is culturally and linguistically appropriate to the patient and caregiver.
Act as the primary contact point, advocate and source of information for patients and the community partners who help treat them.
Research, find and link patients to resources, services and support mechanisms for their care plans and self-care management needs.
Provide timely communication with patients, make inquiries, and execute follow-up actions
Assist the care team by helping to measure quality and identify, refine and implement performance improvements
Participate in population management activities as directed by Providers and Office Manager
Demonstrate flexibility, enthusiasm, and willingness to cooperate while working with others in multi-disciplinary teams with activities to include participating in daily huddles.
Administer vaccines and immunizations as requested by providers. Assist with rooming patients, obtaining vitals, medical history and other duties of clinical assistant as needed
Schedule appointments with patients when reimbursable as requested by providers.
As requested by providers, assist in outbound calls of test results and patient inquiries.
Assist the care team as needed to ensure prompt scheduling of appointments, access to providers and response to patient inquiries.
Contributes to the development of a comprehensive individualized plan of nursing care through collaboration with the patients and families with consideration to age and cultural differences. Communicates relevant information re: the plan of care including patient safety through medical record documentation.
Participates in the evaluation of nursing interventions and revisions to the plan of care if necessary through documentation of patient’s responses to interventions, communication of change in condition or inappropriate response to the Physician in a timely manner, documentation of patient’s progress towards goals and reviewing and updating the plan of care on a daily basis.
Maintains professional growth and development through seminars, workshops and professional affiliations to stay current on the latest trends in field of expertise. Participates in educational programs and in-service meetings to maintain competencies.
Complies with Hospital policies and procedures related to safety, Infection Control, attendance, sexual harassment, dress code, corporate compliance, confidentiality and others.
Performs other related functions within the scope of responsibilities.
Displays and upholds CHH core values of dignity, compassion, service excellence, community and integrity. Consistently demonstrates caring for patients, for one another, and for the organization they are part of, and contributes to building trust, pride and camaraderie.
High school graduate required.
Certification of completion of a Licensed Practical Nurse program with an active CT LPN license required.
Recent experience in the provision of direct patient care including medication administration required. Evidence of demonstrated competence in basis nursing intervention.
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.