Description Job Schedule:
Full Time Standard Hours:
40 Job Shift:
Shift 1 Shift Details:
Work where every moment matters.
Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.
St. Vincent’s Medical Center in Bridgeport has more than 3,200 employees. It includes a 473-bed community teaching hospital, a 76-bed inpatient psychiatric facility in Westport, a large multispecialty provider group, and special needs services for adults and children. St. Vincent’s is the first hospital in Fairfield County to be integrated into the Hartford HealthCare network, and is the system’s second-largest hospital.
Responsible for operations of the Hartford
Healthcare Cancer Institute at the Fairfield location to include personnel
management, financial management, and operational management, as well as
collaboration on staff and program development.
The manager oversees the daily continuum of care for the medical
oncology, specialty services and Infusion services and provides leadership and
direction to providers and clinic staff.
The manager directs the work in the departments to ensure the overall
workflow offers an optimal patient experience and is managed in a safe and
efficient manner. The position also has
the key responsibility to ensure compliance with appropriate regulatory
standards. The manager monitors and supports key business outcomes to include
growth, service excellence, and staff performance, patient outcomes and
achievements of overall short and long term goals of the departments, the
organization, the Cancer Institute and the system as a whole.
- Manages the daily operations of Medical
Oncology and Infusion. Monitors systems between front desk/reception, providers
and billing to ensure operations (scheduling, documentation of eligibility,
collection of co-pays/outstanding balances, prior authorizations, medical
charting/documentation of encounters and claims submissions/reconciliation) are
working to maximize center revenue. Collaborates with physician colleagues to assure
coordination of processes and goals of HHC and providers as it relates to the
departments. Facilitates solutions for
challenging situations within the department.
- Heads the departments in
development, implementation, and evaluation of ongoing initiatives, service
excellence and performance improvement that ensure quality patient care
delivery, consistent with the departmental, organizational and HHC Cancer
Institute policies, procedures, standards, goals and vision. Ensures effective
and efficient fiscal management of department operations to ensure proper
utilization of organizational and financial resources.
departmental compliance with regulatory, accrediting, and HHC policy for
patient services and environmental and personnel safety. Manages data
collection and analysis related to financial, operational, and quality
performance, as well as the patient care experience. Generates regular reports to monitor data
related to productivity including number of visits, number of procedures, and
provider-specific activity. Acts as the identified point person for any building
issues which includes investigating, reporting, and assisting with resolution
of any facility issue that may arise.
- Accurately identifies real/potential problems
affecting patient care and in collaboration with physicians and other staff,
implements solutions with follow‑through and communication. Utilizes evidence
based practice to guide the development and maintenance of patient care and
ensures appropriate policies and procedures are in place and followed.
coaches, develops, evaluates, and terminates staff in conjunction with
education and other disciplines. Manages resources to ensure quality services
and promote positive employee relations. Monitors the staffs’ understanding of established
emergency, infection control, and universal precautions procedures. Develops effective strategies and processes
to close any gaps identified.
- Participates in Oncology Nurse Practice Council and
Commission on Cancer effectively communicating departmental, organizational
information to staff.
other related duties as assigned
- Licensed Registered Nurse credentialed from the Connecticut Department of Public Health.
- Bachelor of Science in Nursing (BSN) required, Master's of Science in Nursing (MSN) preferred.
- 2+ years of oncology management experience preferred.
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment