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DescriptionJob Schedule: Full Time
Work where every moment matters.
Every day, almost 25,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.
Hartford Hospital is one of the largest and most respected teaching hospitals as well as a Level I trauma center. Hartford Hospital is on the cutting edge of technology & medical care and is home to the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. Housing the Northeast’s largest robotic surgery center, committed to becoming the best in the country for patient safety and is pursuing that goal by taking innovative action and creating a culture of safety at every level within the organization.
The Hartford HealthCare Heart & Vascular Institute brings together cardiac care specialists – increasing collaboration and care coordination – all under one roof. Our system of care includes a truly integrated team with the most talented, experienced, and compassionate caregivers and physicians, backed by the latest cutting-edge technology.
The award-winning Heart & Vascular Institute is a national leader in advancing cardiac care, offering heart disease prevention, treatment, surgery and research. We received “top performer” recognition by The Joint Commission for performance on evidence-based care processes for the treatment of heart attack, and were recognized by the American Heart Association and American Stroke Association as a Get with the Guidelines® - Stroke GOLD PLUS Achievement Award winner in 2016.
This Administrative associate level 2 will provide a full range of varied, multi-skilled secretarial, clerical, and administrative support under general direction that requires creativity, and independent, discretionary judgment, and confidentiality to ensure that the needs of the internal and external customer are met. Reports to assigned supervisor.
Key Accountabilities: Provide efficient, accurate, and timely administrative support to contribute to the success of the area. Responsibilities may include: the preparation of varied reports, correspondence, tables, and brochures requiring judgment on the content and format using advanced word processing skills and basic graphics, where information may not be readily available and requires a review and judgment to determine applicability. The Administrative Associate may compose routine correspondence, perform varied data entry into established spreadsheets and databases, may modify spreadsheets and databases based upon existing formats with approval. Ensures the validity and of data and outputs, and reconciles differences. Uses the information to produce reports. Completes and maintains standard records/forms/logs according to detailed procedures as required by the function of the work area. Maintains appointment calendar and schedules appointments.
Contribute to the successful operation of the area by providing clerical support under general direction such as: using office machines to accomplish desired outcome, including the determination of the appropriate means, and modifying procedures as required; maintaining unit files in a complete, accurate, and timely fashion in accordance with the standards of the work area, suggesting changes to system to meet changing needs.
Contribute to the smooth flow of information within the area, and to and from customers and other areas. Responds to questions and requests for information, and resolves problems by gathering information and using thorough knowledge and understanding of own work area and others. Handle inquiries directly or forward to appropriate person. Initiate communications regarding assigned responsibilities and other routine matters. Knows when to refer up the chain of command.
Complete assigned portion of the area's processes or projects to contribute to its effective operation. Generally responsible for a portion(s) of larger process or project(s). May perform or coordinate routine processes and determine the most appropriate methods and procedures. Specific tasks are usually similar to the tasks included in the Clerical, Administrative, Scheduling, Communications Accountabilities and other duties as assigned. Demonstrates competencies, including knowledge and behaviors, to meet age-specific patient needs (e.g. Pediatrics, Adolescents, and Geriatrics.) Works effectively as a team member within the department and with customers to provide quality service to hospital units through communication, cooperation and collaboration. Assumes responsibility for self-improvement by collaborating with the superior to identify growth opportunities and resources.
• High School diploma required.
• Additional education preferred.
• One to two years previous secretarial experience.
• Basic keyboard skills with proficiency in use of personal computer.
• Good communications skills.
• Cardiology experience preferred.
• Must be flexible with regard to the changing needs of the unit.
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.