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Supervisor - Insurance Follow Up / Denials

Requisition ID:


Business Unit:

Hartford HealthCare Corp.


Newington, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details:


Work where every moment matters.


Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here.  We invite you to become part of Connecticut’s most comprehensive healthcare network. 


The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.
With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.


Position Summary/Responsibilities
The Supervisor of Accounts Receivable (AR) is responsible for managing assigned AR across several hospitals. The Supervisor is responsible to ensure reimbursement for active inventory and open insurance denials. This position has direct staff reports and manages general HR related issues, including annual performance reviews, implementing HR policies, approving PTO and hiring staff. Responsible for staff engagement as well as teaching, coaching and mentoring. This position reports directly to the Accounts Receivable Manager and works closely with other management and staff throughout the organization. Keeps abreast of all regulations and standards to insure compliance with governmental/regulatory agencies or third party payers. Assisting the organization to comply with all federal/state guidelines. Responsible to insure high quality, cost –effective product or service is delivered in support of the HHC core values, strategic plan and established Patient Financial Services goals and objectives.


  • Bachelor’s Degree or Higher strongly preferred.
  • Supervisor/Management experience required
  • Strong knowledge and understanding of insurance reimbursement, insurance follow up, and denials required.
  • Excellent analytical and problem solving skills.
  • Excellent communication skills both written and verbal and interpersonal skills.
  • Strong leadership skills and ability to motivate direct reports.


We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. 

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