25152275
Hartford HealthCare Corp.
Farmington, CT
Are you an HHC Employee? Click here to apply
Description
Job Schedule: Full TimeWork
where every moment matters.
Every day, almost 20,000 Hartford HealthCare
employees come to work with one thing in common: Pride in what we do, knowing
every moment matters here. We invite you to become part of Connecticut’s most
comprehensive healthcare network.
The creation of the HHC System Support Office
recognizes the work of a large and growing group of employees whose responsibilities
are continually evolving so that we and our departments now work on behalf of
the system as a whole, rather than a single member organization.
With the creation of our new umbrella
organization we now have our own identity with a unique payroll, benefits,
performance management system, service recognition programs and other common
practices across the system.
Department Description:
The SBO Self-Pay department works with patients
and their families with regard to their ability to pay their Hartford
Healthcare medical bills. The financial counselors help patients to obtain
coverage, financial assistance, free bed funds and/or payment plans in order to
assist with payment of their outstanding balances. The department also
maintains a call center to field calls/disputes/questions from providers,
patients and customers.
Position Summary:
In a multi-entity hospital and professional office environment, the Financial
Counseling Specialist is responsible for analysis, investigation and resolution
of patient balances. This role includes ensuring self pay receivables
(uninsured and patient balance after insurance) and free bed funds are
processed and resolved according to department policies and regulatory
guidelines.
Position Responsibilities:
Reports To: Manager, Self-Pay
Qualifications
Education: High School Diploma or equivalent work experience is required. Associate's Degree is preferred.Experience: Minimum of 2 – 4 years of self-pay billing and/or collections experience with a hospital, professional office, or healthcare vendor. Minimum of 1 year of experience in a multi-entity system with EPIC. Experience with Medicaid Eligibility and Financial Assistance Programs.
Licensure, Certification, Registration: HBI Patient Financial Services Certified is preferred, but not required.
Language Skills: English, Spanish and/or Polish
Knowledge, Skills and Ability Requirements:
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Hartford HealthCare, please email [email protected].