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Pharmacy Program Manager

Requisition ID:


Business Unit:

Hartford HealthCare Corp.


Hartford, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details: Primarily first shift M-F; will occasionally be expected to work at other times supporting projects

Work where every moment matters. 

Every day, over 38,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. 

The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.
With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.

Position Summary:

Analyzes use of information systems in the pharmacy. Collaborates with operational and clinical pharmacy leaders on needs and informatics-related options. Researches and recommends new systems and enhancements to the system pharmacy leadership team.  Serves as a liaison to the HHC IT department and maintains communication and relationships with key leaders. Coordinates the day to day activities of the pharmacy informatics team. Uses project management to plan and execute new system pharmacy initiatives related to informatics. Ensure informatics systems used by pharmacy are compliant with required billing standards. 

Position Responsibilities:

Key Areas of Responsibility

1.   Analyzes operations of pharmacy departments throughout system and other sources to identify opportunities for informatics related solutions.

2.   Keeps abreast of new pharmacy informatics related systems in the marketplace and makes recommendations to the pharmacy leadership team.

3.   Coordinates the day to day activities of the informatics team. Ensures scheduling and on call obligations are being fulfilled.

4.   Serves as a liaison to the HHC IT department and maintains communication and relationships with key leaders.

5.   Provides project management planning and support for new pharmacy informatics projects initiatives.

6.   Serves as a member of system pharmacy leadership team and advises group on issues related to pharmacy operations.

7.   Ensure informatics systems used by pharmacy are compliant with required billing standards.

8.   Performs all other duties as assigned. 

Working Relationships:

·        This Job Reports To (Job Title): Director or VP of Pharmacy Services as assigned

·        Number- Direct Reports: 0

·        Number- Indirect Reports: 10

·        If applicable, describe nature of supervision of any External vendors, contractors, affiliate organizations, etc. 

o   Indirect oversight of Informatics Pharmacists and Pharmacy Technicians. Supply Chain, Corporate Compliance

o   External: HHC IT, Revenue Cycle, Project Management Office.




·        Minimum:

o   Pharmacist:

§  Graduation from an accredited college of pharmacy with a BS in Pharmacy or Doctor of Pharmacy degree

o   Non-Pharmacist:

§  Bachelor of Science Degree in informatics or another business-related field.

·        Preferred:

o   Master’s degree in informatics science, business field, or healthcare administration.


·        Minimum:

o   Five (5) or more year’s health-system pharmacy experience.

o   Three (3) or more years’ experience in a role related to pharmacy information systems.

·        Preferred:

o   Pharmacist:

o   Completion of an ASHP accredited PGY1 pharmacy residency.

o   Completion of a PGY2 Pharmacy Residency Pharmacy Administration or Pharmacy Informatics.

Licensure, Certification, Registration

·        Pharmacist:

o   Licensed as a registered Pharmacist in Connecticut or eligible to receive licensure within 45 days.

·        Non-Pharmacist:

o   Must be registered as a Pharmacy technician with the Department of Consumer Protection within 30 days of hire.

o   Nationally certified as a pharmacy technician from a recognized certification board.

Language Skills

·        Strong command of English language, ability to articulate complex business and technical information in an effective manner

Knowledge, Skills and Ability Requirements 

·        Excellent PC Skills

·        Expert knowledge of Microsoft Excel

·        Excellent communication skills

·        Demonstration of modeling H3W Leadership Behaviors on a routine basis 

We take great care of careers. 

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.


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