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Case Manager - Inpatient Behavioral Health

Requisition ID:


Business Unit:

Backus Hospital


Norwich, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details: Schedule: Monday-Friday; 8:00AM - 4:30PM

Work where every moment matters.

Every day, over 37,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here.  We invite you to become part of Connecticut’s most comprehensive healthcare network.

Join us at Backus Hospital as we live our values every day. As part of Hartford HealthCare we create a better future for healthcare in Connecticut and beyond. By embodying these values we have become nationally respected for patient care and most trusted for personalized coordinated care. Come be part of something special!

For more than 118 years, Backus Hospital has been the primary source of healthcare services for much of Eastern Connecticut. We are home to the only trauma center in New London and Windham counties, and are the only area hospital with LIFE STAR helicopter services. We deliver and coordinate a continuum of high-quality healthcare with the goal of improving the health of our communities.

Job Summary:

The Case Manager Behavioral Health is responsible for providing a range of services for clients with either Psychiatric and/or Substance Abuse issues in both the inpatient and ambulatory setting in order to ensure that patients’ needs are met. Acts as a liaison and advocate for patients by ensuring necessary appointments are scheduled, all necessary documentation is provided to care providers, coordination of transportation as needed, and connecting patients to community resources. Subject matter expert for patients on available community resources for each individual patient’s needs. Also provides advocacy, outreach, and service linkage for clients and initiates access to entitlement services.


  • Minimum of an Associates Degree in a human services related field, Bachelor’s degree preferred
  • 2 years relevant experience in a healthcare related field required
  • Computer proficiency required
  • Knowledge of community resources preferred
  • Spanish Bilingual preferred

We take great care of careers

Hartford Healthcare provides eligible employees with an extensive benefits package and all the benefits of working with a top notch organization:

  • Medical and dental benefits
  • 401(k) plan with employer match
  • Generous paid time off with accrual starting on the date of hire
  • Discounts on services, products and optional coverages – movie tickets, pet insurance, travel and more!

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.

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