Hartford HealthCare Rehabilitation Network
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DescriptionJob Schedule: Full Time
Work where every moment matters.
Every day, almost 20,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.
Hartford HealthCare Rehabilitation Network is the premier rehabilitation provider in Connecticut. We provide rehabilitation services across the continuum - acute care hospitals, long term care facilities, sub-acute rehabilitation, homecare, outpatient centers, and in community settings such as senior centers, work sites, and schools and colleges. We offer over 30 outpatient locations with a variety of specialists, including oncology, women’s health, sports medicine, physical therapy, occupational therapy and speech language, we are known for our commitment to high quality, customer focused outcomes.
Our current opening is for a Patient Service Representative for our Outpatient Rehab Clinic in Hartford, CT, located on the same campus as Hartford Hospital.
Monday – Friday. 8:00am – 4:30pm. No weekends or holidays.
The Patient Service Representative (PSR) is responsible for providing professional customer service to ensure operational efficiency and promote a positive patient experience.
Responsible for Patient Scheduling, Pre-Registration, Registration, Insurance Verification, Insurance Authorization, and ensures patients have been cleared for Rehab Outpatient office visits.
The Patient Service Representative performs a variety of secretarial, billing and clerical duties to include: utilizing the electronic medical record (EMR) to schedule follow up and specialty appointments and process patient charges, coordinating referrals, preparing the proper paperwork and collecting pertinent patient information, answering phones, performing other related duties as assigned. The Patient Service Representative (PSR) provides administrative support to the office staff. This position requires understanding of Rehab procedures, and patient history requirements for Rehab procedures.
We offer a team-oriented structure, a comprehensive continuing education program, an excellent benefits package and opportunities for growth throughout our network.
We believe in high standards. These standards allow us to bring out the very best in our clients and our staff.
Knowledge, Skills and Ability Requirements
Critical Success Factors:
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.