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Director of Strategic Planning, East Region

Requisition ID:


Business Unit:

Hartford HealthCare Corp.


Norwich, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details:

Work where every moment matters.

Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here.  We invite you to become part of Connecticut’s most comprehensive healthcare network. 

Hartford HealthCare (HHC), with a total operating revenue of $5B, leverages its unified culture to enhance access, affordability, equity and expertise. Its care-delivery system, with more than 400 locations serving 185 towns and cities, includes two tertiary-level teaching hospitals, an acute-care community teaching hospital, an acute-care hospital and trauma center, three community hospitals, the state’s most extensive behavioral health network, a large multispecialty physician group, a clinical care organization, a regional home care system, Connecticut’s largest array of senior care services, and a comprehensive physical therapy and rehabilitation network. On average, Hartford HealthCare touches more than 17,000 lives every single day. The unique, system-wide Institute Model offers a unified high standard of care in crucial specialties at hospital and ambulatory sites across Connecticut. The Institutes include Cancer, Heart and Vascular, Ayer Neuroscience, Orthopedics, Digestive Health and Tallwood Urology.

Position Summary:

In this highly visible role, the Director of Strategic Planning will oversee the evaluation, planning, and implementation of all initiatives contributing to the strategic growth of Hartford HealthCare’s East Region. The Director will work closely with the East Region’s Cabinet and Executive Leadership Team, as well as senior leadership within Hartford HealthCare’s Strategic Planning Department. The Director will be embedded within the region and will be the Strategic Planning Department’s subject matter expert for all items related to the region’s growth, business planning, strategic development, and community involvement. Furthermore, a portion of this role will have a connection to the Strategic Planning’s system support team and will assist on major projects and initiatives.

Key Accountabilities:

  • Facilitates the strategic planning function and cascades annual & long-term balanced scorecard priorities
  • Directs planning activities to ensure strategies, structures, and operational models support the mission and vision of Hartford HealthCare
  • Oversees Business Unit Review, dashboard reporting, and weekly access calls
  • Educates others about the value of disciplined planning, applying relevant trends, environmental and competitive assessments and benchmarking against best practices and other planning related tools
  • Provides counsel and support to senior management and physician leadership through data and market trends
  • Obtains, interprets, shares and applies knowledge of significant trends, including service line developments, regulatory changes, consumer demographics, payer rates, and local & national market activities. Must be able to proactively decipher these trends, determine potential impact, and work with Hartford HealthCare and the East Region leadership to inform strategic planning and business development opportunities
  • Collaborates with the East Region’s Senior Vice President, Vice Presidents and Directors to identify, evaluate and develop new business opportunities to grow the base of business and increase market share as well as assist with analyzing new markets and new services
  • Assists in developing business plans and integrating new business lines and partnerships as well as evaluating the performance of existing programs and services, the current location of facilities and project demand for hospital and ambulatory services to include in broader planning initiatives
  • Measures current status against business objectives, especially growth and profitability, and identifies new opportunities for potential mergers, acquisitions, or affiliations


  • Bachelor’s degree in finance, accounting, healthcare administration, business administration, or another related field required. MBA, MPH, MHA or similar is preferred
  • Five plus years of experience as an integral participant in strategic planning and business development and/or communications resulting in a comprehensive enterprise-wide strategic planning process.  Health care experience preferred, though other service-oriented industry experience may be considered
  • Experience working in a large matrix organization with a complex integrated service delivery system in a competitive market, preferably multi-institutional and multi-market
  • Demonstrated technical strength in core business areas of business development, data analysis, financial analysis, benchmarking, marketing, finance, strategy and process improvement is required
  • Demonstrated experience in working in partnership with leaders including CEOs, Vice Presidents and Physicians as well as senior professionals in financial planning, management engineering, communications, marketing, public relations and quality
  • Proven effectiveness in developing and implementing strategic plans and business cases with measurable results that enhance the organization’s overall awareness, image and market share
  • Proven experience with developing new markets and identifying opportunities to increase market share within the organization.  Strong track record of successful program development
  • Demonstrated organization, facilitation, communication and presentation skills
  • Lead by influence through a matrix organization as opposed to line management authority. Build relationships with all levels of staff

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.

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