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Administrative Associate - Behavioral Health

Requisition ID:


Business Unit:

Institute of Living


Hartford, CT

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Job Schedule: Part Time
Standard Hours: 24
Job Shift: Shift 2
Shift Details: Every Friday, Saturday and Sunday with following hours: Fridays 9:30am-8pm Saturdays 12:30pm-8pm Sundays 12:30pm-8pm

Work where every moment matters.

Every day, over 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Job Summary

This role is for a receptionist in the Donnelly Lobby at the IOL. The Donnelly Building is our inpatient area, with 6 inpatient units. This role would involve good family/patient/staff relationships to ensure a welcoming and positive experience for all who come to the lobby as colleagues or to visit patients on the units.

Job Responsibilities

  1. Provide efficient, accurate, and timely support to contribute to the success of the area.   
  2. Typing and proofreading simple, routine correspondence and reports requiring basic formatting; keying basic, possibly extensive, data entry and producing standard reports using routine, but varied and multiple, spreadsheets and databases following a prescribed format and schedule, and using available data.
  3. Completing standard records/forms/logs according to detailed procedures as required by the function of the work area.
  4. Maintaining an appointment calenda.
  5. Operating office machines to accomplish desired outcome, selecting the appropriate means required.
  6. Keeping files in a complete, accurate, and timely fashion in accordance with the standards of the work area.
  7. Contribute to the smooth flow of information within the area, and to and from customers and other areas in a courteous, professional and efficient manner by: answering phones, routing calls and taking messages; responding to routine questions or gathering information for others; and sorting and delivering mail.
  8. Complete assigned portion of the work area's processes or projects to contribute to its effective operation.  Generally responsible for a routine portion(s) of larger process(es) or project(s). 
  9. May coordinate routine processes.  Specific tasks are usually similar to the tasks included under those included in the Clerical, Administrative, and Communications accountabilities.
  10. Works effectively as a team member with the department and with customers to provide quality service to hospital units through communication, cooperation and collaboration.
  11. Demonstrates competencies, including knowledge and behaviors, to meet age-specific patient needs (e.g. Pediatrics, Adolescents, Geriatrics


  • High school diploma or equivalent required.

As a Hartford HealthCare entity, the Institute of Living provides eligible employees with an extensive benefits package consisting of:

  • Medical and dental benefits
  • 401(k) plan with employer match
  • Generous paid time off with accrual starting on the date of hire, including seven paid holidays
  • Additional voluntary benefits as well as employee discount programs             

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

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