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Billing Audit and Education Specialist - Transplant Administration

Requisition ID:


Business Unit:

Hartford Hospital


Hartford, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details:

Work where every moment matters.

Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Hartford Hospital is one of the largest and most respected teaching hospitals as well as a Level I trauma center. Hartford Hospital is on the cutting edge of technology & medical care and is home to the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. Housing the Northeast’s largest robotic surgery center, committed to becoming the best in the country for patient safety and is pursuing that goal by taking innovative action and creating a culture of safety at every level within the organization.

Job Summary

This position is responsible for developing, implementing and maintaining an audit and education plan for the internal staff and external entities involved with the Transplant Program and Comprehensive Liver Center financial transactions. These include Hospital and Professional billing for all patient population (Government and Commercial Ins); using different techniques, applications, terms & conditions ( EPIC and internal statistical data management). The individual is responsible for auditing all of the clinic charging process which includes designing, implementing and enforcing policies and procedures, as well as streamlining and identifying areas of improvement in our current processes across the multiple clinics and different transplant centers. This position is highly visible and requires a strong leader with the ability to prioritize, plan, organize and verify all the pertinent records linked to department charges (physician encounters/charges, reports, authorizations, referrals, etc.)


Associates Degree
Bachelor’s preferred

Required Experience
2-3 years in implementing, enforcing and audit or revenue cycle role. Demonstrated experience analyzing data, reviewing results and responding to provide education or change a process
ICD 10 and CPT Code proficiency

Preferred Experience
4-5 years in an audit role, training or revenue cycle role
Prior analytical experience with financials, billing processes, Medicare Organ Acquisition cost report, collection agency, customer service or a regulatory environment
EPIC HB and PB billing module
Epic Credentialed

Knowledge, Skills and Ability Requirements:
• Excellent interpersonal, written and verbal communication skills
• Excellent organizational, time management and process management skills
• Strong analytical abilities and attention to detail
• Ability to initiate work independently
• Understands personal and group psychology to motivate teams and people towards and result
• Strong public speaking and presentation skills
• Excellent computer skills and ability to use media production
• Ability to support new ideas and exercises flexibility if changes are initiated
• Ability to understand workflows and train to a large group
• Ability to engage in Process Improvement initiatives

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.


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