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Quality Assistant - HomeCare

Requisition ID:


Business Unit:

Hartford HealthCare at Home


Wethersfield, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details:

Work where every moment matters.
Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here.  We invite you to become part of Connecticut’s most comprehensive healthcare network as a Quality Assistant.  

Hartford HealthCare at Home, the largest provider of homecare services in Connecticut, has been fulfilling our mission for more than 115 years.  Our Person-Centered Care Model allows our employees to learn and grow within our organization, all while providing integrated support to the patient.  As part of Hartford HealthCare, we leverage cutting edge technology to provide quality care in our client’s home.  Most importantly, our employees are appreciated for the real differences they make in both the lives of their clients and their clients’ families.  

Provide assistance coordinating Agency-wide Quality Management, Education and Training, Utilization Review, and Case Management initiatives 

In general, most of the time will be spent in the following activities: 

-Assists with coordination of orientation and in-service education programs Agency wide 

-Coordinates preparation of Quality Audits, Statistical Outcome Reports, annual Program evaluation. 

-Coordinates, attends and records minutes as needed           

-Prepares and updates clinical policies and clinical policy manuals and other department related manuals. 

-Assists with accreditation process and regulatory surveys. 

-Assists with accreditation including telephone contact, correspondence, preparation of materials relating to accreditation, coordination of educational sessions and on-site surveys. 

-Coordinates, mails and processes surveys related to customer satisfaction. 

-Organizes and tracks concern forms and client incident reports throughout the Agency. 

-Produces quarterly summary QA reports. 


Education: High School diploma or equivalent; one year of college or business school preferred.

Experience: Three years of administrative/secretarial experience, excel experience, data/quality review experience all a must

Skills: Computer literate; spreadsheets, graphs and charts; proofreading, language and mathematical skills; telephone skills. 


We take great care of careers

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.

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