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Medical Case Worker

Requisition ID:


Business Unit:

Backus Hospital


Norwich, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details: 8am - 430pm

Work where every moment matters.

Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Join us at Backus Hospital as we live our values every day. As part of Hartford HealthCare we create a better future for healthcare in Connecticut and beyond. By embodying these values we have become nationally respected for patient care and most trusted for personalized coordinated care. Come be part of something special!

For more than 118 years, Backus Hospital has been the primary source of healthcare services for much of Eastern Connecticut. We are home to the only trauma center in New London and Windham counties, and are the only area hospital with LIFE STAR helicopter services. We deliver and coordinate a continuum of high-quality healthcare with the goal of improving the health of our communities.


Performs the social work functions of bio-psycho-social assessment, short term crisis intervention, supportive counseling and resource referral. Provides intervention to assist patients/families to improve social and economic difficulties that may interfere with health and wellness. Facilitates discharge planning across the continuum of care.


Education: Bachelor’s degree in Social Work or related human services field. Master’s degree in Social Work or related human services field preferred.

Experience: Previous social work or human services experience.  Two (2) to Three (3) years of health care experience

License and Certification: N/A

Ability to read and understand oral and written instructions, and effectively communicate information. Basic computer skills (including opening/reading email, basic internet use).

Excellent interpersonal skills necessary to communicate with departments, employees, physicians and managers. Ability to relate to people with diverse educational and cultural backgrounds. Must be organized, flexible and a team player. Ability to manage time and meet deadlines in a hectic work environment. Working knowledge of windows based software (including word processing, database and spreadsheet) for occasional performance of duties.

Requires the ability to take the appropriate action in response to changes, circumstances or problems. Requires high level of analytical ability in order to gather and interpret information from various sources. Ability to formulate and implement a viable plan for intervention.


We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

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