Join Our Talent Network

View all jobs

Join our Talent Network
back to results

Community Benefit Administrator / Health Equity

Requisition ID:


Business Unit:

Hartford HealthCare Corp.


New Britain, CT

Are you an HHC Employee? Click here to apply



Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1

Work where every moment matters.

Every day, approximately 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.
With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system


Establishes and maintains collaborative processes with internal constituents and community partners around community benefit capture, reporting and articulation.  Performs their duties in a way that supports the vision and mission of HHC, and in particular the work of providing a fair and just opportunity for all of those we serve to lead healthy and productive lives, and ensuring the communities we serve are reaching their potential socially, economically, and with respect to health outcomes.

Key areas of responsibility

  • Oversees all hospital CBISA databases, handles all communications with Lyon Software and disseminates any information on changes or upgrades to CBISA Coordinators, provide training to Coordinators in order to keep each hospital’s database current and support reporter onboarding/training as needed. Support development and updates on education and awareness campaigns for departments and employees.
  • Liaison with Finance and Tax Department to ensure fringe percent, in-direct costs and salary averages are entered into CBISA on a timely basis and support regional communications for Schedule H narratives. Provides any reporting needed from the CBISA database including assisting with required OHS CB Annual Reporting. Liaison with CHA for CBISA reporting.
  • Provides support to regional colleagues conducting a community health needs assessment and ongoing support during development and continued execution of HHC’s regional community health improvement plans. Supports regions in compliance with HHC’s CB Policy.
  • Attends system Community Health & Engagement Team (CHET) meetings on a bi-weekly basis to share and promote best practices with those in community outreach positions across HHC. Supports coordination of meeting content and delivery and provides leadership in driving change and executing system-wide initiatives that flow from HHC’s CHET.
  • Be conversant in administration role for HHC’s Connections That Matter (CTM) platform. Assist in training/troubleshooting for HHC colleagues’ and community partners’ with the utilization of CTM.
  • Performs other related duties as required




  • Bachelor’s degree


  • Minimum 5 years’ experience in a related field, health or social sector
  • Personal lived experience with intersectional and marginalized identities a plus.
  • It is strongly preferred that candidates have experience with conducting Community Health Needs Assessments and developing and executing Community Health Improvement Plans

Language Skills:

  • English
  • Bi-lingual a plus

Knowledge, Skills and Ability Requirements 

  • Demonstrated commitment and knowledge of diversity, equity, inclusion, and justice principles as they apply to marginalized communities and health/health care disparities
  • Anti-racism, social justice, racial justice framing experience
  • Demonstrated commitment to inclusive leadership
  • Willingness to sit in discomfort and challenge conventional thinking
  • Exceptional writing and communications skill
  • Project management/coordination skills; knowledge of non-profits, demonstrated volunteerism a plus
  • Exceptional computer skills (PC preferred with Microsoft Office – Word, Excel, PowerPoint);
  • Exceptional interpersonal skills with the ability to translate complex data and concepts into user-friendly information that is relevant across disciplines for diverse stakeholders
  • Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
  • Must be able to work in a stressful environment, managing competing priorities and multi-tasking to meet deadlines.
  • Team player with the ability to collaborate and empathize with others
  • Presents a positive attitude, strong action orientation, and a "can do" attitude; ability to make things happen
  • Conducts themselves according to Hartford Healthcare values:  Caring, Excellence, Safety, Integrity and Equity.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

share this
Recent Jobs Viewed
Recent Job Searches

Hear from our team


We could tell you more, but why not let our team members handle it? Hear what these Hartford HealthCare employees have to say about working here, in their own words.


Search Current Openings