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Supervisor - Assessment Care Management

Requisition ID:


Business Unit:

Natchaug Hospital


Mansfield Center, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details:

Work where every moment matters.

Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Natchaug Hospital is Eastern Connecticut’s leading provider for children, adolescents and adults with mental illness and substance abuse addictions. We offer a variety of programs including inpatient and outpatient behavioral health, residential treatment for court-involved teenage girls, geriatric services, clinical day treatment schools and chemical dependency services. Through our multi-site network of care, we constantly strive to meet its mission in helping people find their way while educating and empowering individuals to participate in their own care and recovery.

Job Summary

Provides administrative leadership of the Assessment & Care Management (ACM) department. Supervises ACM staff to ensure all insurance authorizations and related documentation are conducted in a timely and thorough manner. Monitors and adjusts workload and allocation of personnel resources as needed Ensures compliance with all internal, regulatory, and insurance requirements.


  • Minimum Bachelors degree required, Masters degree in Psychiatric or Mental Health related field preferred
  • Minimum of five years of experience working in a behavioral health setting, including two years of experience in utilization review.
  • Ability to learn quickly and manage extensive managed care-related and regulatory information
  • Ability to assess problems, determine solutions and make decisions in a dynamic environment and within a timely manner
  • Ability to align goals with the strategic goals of the organization, as well as understand external impacts on internal strategy
  • Excellent communication skills, with the ability to establish relationships, build networks, and generate resources to meet the needs of our organization and the community
  • Ability to establish relationships, build networks, and generate resources to meet the needs of the organization and the community
  • The ability to inspire, motivate and empower staff in their professional development and to achieve established goals

We take great care of careers.

Hartford Healthcare provides eligible employees with an extensive benefits package and all the benefits of working with a top notch organization:

  • Medical and dental benefits
  • 401(k) plan with employer match
  • Generous paid time off with accrual starting on the date of hire
  • Additional voluntary benefits as well as employee discount programs

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.

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