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Marketing Project & Operations Manager

Requisition ID:


Business Unit:

Hartford HealthCare Corp.


Hartford, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details: Monday-Friday

Work where every moment matters.

Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here.  We invite you to become part of Connecticut’s most comprehensive healthcare network.

The story of Hartford HealthCare is the story of transformation – from a handful of disconnected organizations a decade ago to a unified system with a shared, value-based culture of accountability and innovation.  The healthcare landscape has become highly competitive, with new players and disruptive technology and we are working to expand and create our system’s organizational, leadership, cultural, and talent capabilities to ensure Hartford HealthCare will always be the first choice of the people we serve.

The Marketing Project & Operations Manager (MPOM) oversees project flow from inception to completion as part of the internal creative services team at Hartford HealthCare. The MPOM ensures projects are assigned, designed, reviewed, approved and produced on time and in an efficient manner as well as the annual marketing calendar is created and updated as needed. The MPOM assists in the planning and development of appropriate marcom solutions to meet business communication and marketing goals. Responsibilities include but, are not limited to the following:

  • Tracks projects from start to finish including creative development, internal/client reviews, proofreading, translation, production
  • Creates and monitors project and production schedules to ensure on time delivery.
  • Keeps project reporting tools and calendars, including annual marketing calendar, updated in real time.
  • Coordinates with external production vendors to ensure the end creative product meets production specifications and deadlines
  • Monitors creative team inbox/smartsheet for new marketing project requests
  • Reviews requests, asks clarifying questions from project requestors (internal marketing and communication leads)
  • Assigns projects to members of the graphic design team or freelancers and supervises departmental traffic manager
  • Coordinates printing and production needs with in-house print shops or outside vendors
  • Fields proof files from designers back to requestor and edits back to designers from requestors



  • Bachelor’s Degree or equivalent experience


  • 5 -10 years experience within inhouse or external creative team, ad agency or equivalent to oversee project initiation, creation, production, approval and deployment

Knowledge, Skills and Ability Requirements 

  • Proven understanding of project management fundamentals and ability to manage multiple complex projects at once.
  • Ability to comprehend complex corporate identity and branding hierarchy
  • Strong skills in Excel and/or tools such as Smartsheet
  • Experience working with creative, communication and digital teams and setting expectations for deliverables.
  • Ability to work effectively in a dynamic, matrix-oriented environment
  • Solid critical thinking and problem-solving skills, with the ability to navigate competing priorities in a fast-paced, high volume environment
  • Strong relationship management skills: the ability to foster collaboration
  • Superior oral and written communication skills
  • Detail- and deadline-oriented
  • Precise attention to detail and strong analytical skills

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

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