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Family Support Worker - Stronger Families

Requisition ID:


Business Unit:

Hartford Hospital

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details:


Work where every moment matters.

Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Hartford Hospital is one of the largest and most respected teaching hospitals in New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise and new treatment options their patients require, they turn to us.

Job Summary:

The Family Support Worker supports the Stronger Families, Stronger Future (SFSF) grant-funded program administered by the Connecticut Office of Early Childhood. The Family Support Worker works to recruit and refer to SFSF programming and provides telephone support to enrolled families in collaboration with the Nurturing Connections staff

Job Responsibilities:

• Utilize eligibility criteria and standards to Identify, engage and refer eligible pregnant and postnatal mothers in early childhood home visitation services within prenatal clinics, hospital-based, NICU units and the community.

• Provide follow-up calls to prenatal or postpartum families for a minimum of three months following the birth of their child. The purpose of the call is to give the parents emotional support, information, and assist and or facilitate access to additional services as needed.


Co-facilitate bi-monthly prenatal groups to assist Lead FSW in both English and Spanish including updating promotional flyers, registration, tracking attendance and collecting post surveys.

• Enter and maintain screening and referral data using Microsoft Office 2010 including Excel, Office of Early Childhood ECIS database, APRICOT 360 and EPIC.

• Communicate and collaborate with hospital social workers to meet perinatal families in need of services and resource available in the community

• Provide emotional support and guidance on topics such as perinatal health, newborn states of consciousness, infant crying, safe sleep, bonding and attachment, infant and child development in a variety of settings that may include:
a) Prenatal Clinics
b) Hospital
c) Groups

• Identify and build connections with parenting resources within the site service delivery area. Make external referrals to other statewide programs as needed.

This is a grant a funded position.


• High School Diploma
• Associates Degree in Health Services relate
d field preferred
• At least two years of experience in Human Services field and/or working with parents of infants and toddlers.
• Use of hospital EPIC systems, Parents as Teachers curriculum, providing breastfeeding education and support. Familiar with Community Based Services in designated region preferred.
• Experience Working with prenatal/postpartum parents and high risk vulnerable pregnant and parenting populations.
• Excellent Communication skills; able to engage parents, facilitate educational conversation; promote learning.
• Ability to use and/or understand use of standardized assessment tools for the Perinatal and transition to parenthood.
• Knowledgeable Infant and toddler milestones and development.
• Program evaluation / data collection systems.
• Strong interpersonal and organizational skills.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.


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