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Office Manager - Trinity College Health Center

Requisition ID:


Business Unit:

Hartford HealthCare Medical Group


Hartford, CT

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Job Schedule: Part Time
Standard Hours: 36
Job Shift: Shift 1
Shift Details: Monday-Friday

Work where every moment matters.

Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.

Reporting to the Director of the Counseling & Wellness Center, the Office Manager will manage all areas of office procedures and day-to-day operations of a busy Center. The manager will provide administrative support to counseling professionals engaged in the diagnosis and treatment of psychological and emotional problems in an office where a high degree of discretion, judgment and confidentiality is required. They will also manage and maintain complete database and record system of diagnosis, sessions held and other highly confidential information in a legal and professional manner. Working closely with the Dean of Students Office, the Accessibility Services Coordinator, and Counseling & Wellness Center staff to ensure that requests for special accommodations for learning disorders are handled in a timely manner.

We strive to provide inclusive and culturally competent mental health services. We commit to mandatory training for our staff on cultural competency and promoting racial justice in mental health. We are especially seeking candidates who share these values.

Trinity College seeks a staff that reflects the changing demographics of our student body. Our student body is diverse, representing 48 states and 71 countries, with 21 percent U.S. students of color and 50 percent who identify as women. More than 90 percent of students live on campus. Trinity is a highly selective, independent, nonsectarian liberal arts institution located in the capital city of Hartford, Conn. With more than 2,100 full-time undergraduate students and 91 graduate students, the college maintains a rigorous academic profile complemented by a vibrant and diverse co-curricular program. We consider our location in a culturally and socioeconomically diverse capital city to be among Trinity’s most distinctive assets, and we cultivate strong connections with our surrounding neighbors and with institutions and organizations throughout Hartford and the region. As a preeminent liberal arts college in an urban setting, Trinity College prepares students to be bold, independent thinkers who lead transformative lives.

Primary Responsibilities: 

  • Manage and balance the everyday operation of the Counseling & Wellness Center in order to maintain the highest quality of care for students, faculty and staff in a sensitive and confidential manner.
  • Provide administrative support to as many as nine professionals in all areas of office related duties.
  • Triage in the assessment of urgency of care with all incoming calls of student/clients, parents, faculty and staff.
  • Oversee, maintain, and remain up to date with technology of electronic database records with statistical information, including diagnosis, notes and updating all clinical/medical records on a regular basis.
  • Monitor and submit payroll for contracted psychiatrists, APRNs and other per diem consultants.
  • Control accurate calendars and schedules for all therapists and psychiatrists and manage room availability for therapy, testing and meetings.
  • Organize and control all confidential files, database, making sure all necessary information is updated and to meet the prescriptive of law in discarding files.
  • Work closely with the Dean of Students Office, Heath Center, Campus Safety and other related offices.
  • Handle all transactions with other departments such as Business Office; check requests, invoices, transfers, etc.
  • Organize meetings, schedule speakers, room reservations, food and menu planning. 
  • Organize office space, files and other property; purchase office furniture, equipment, supplies, etc. and oversee maintenance of department building.


  • Bachelor’s Degree preferred, experience in a mental health setting and in an office managing heavy contact with general public in highly stressful situations.
  • Ability to prioritize a very heavy workload with many interruptions while holding on to a cordial and patient attitude
  • Ability to work collaboratively and across diverse communities
  • Experience maintaining professionalism and confidentiality with parents, faculty, administrators
  • Experience responding to questions about procedures and services openly and supportively
  • Knowledge of all aspects of the American Health Insurance Portability and Accountability Act, HIPAA
  • Proficient in Word Processing, Database, Business Applications, Excel spreadsheet development and maintenance
  • Excellent communication skills (written, verbal, etc.), confidential, and empathetic with a high-level attention to detail, as well as superior time management skills with good ability to multitask, required.
  • Ability to use independent judgment in crisis situations
  • Experience accurately transcribing confidential information
  • Ability to work effectively in an environment with frequent interruptions.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

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